Morning all.... It's Friday!!!!
I had a look at a MPC6501 with SR4040 attatched this week. It had a R8(J198) jam in the Folding unit. The customer called us in coz they couldn't find the jam. I too couldn't find anything in there, but the machine would not reset. After much fiddling, I turned a gear in the fold unit, shut the door and off it went....
Is this a known issue? I've spent a lot of time this morning looking through My Ricoh, found a few firmware updates, but nothing really about this sort of problem...
Cheers
I had a look at a MPC6501 with SR4040 attatched this week. It had a R8(J198) jam in the Folding unit. The customer called us in coz they couldn't find the jam. I too couldn't find anything in there, but the machine would not reset. After much fiddling, I turned a gear in the fold unit, shut the door and off it went....
Is this a known issue? I've spent a lot of time this morning looking through My Ricoh, found a few firmware updates, but nothing really about this sort of problem...
Cheers