Sc 672 /sc819 /sc995 mp5000b

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  • edwin206
    Technician
    • Mar 2012
    • 36
    #1

    [Error Code] Sc 672 /sc819 /sc995 mp5000b

    Dear Seniors,
    Please refer to my last post about the same.
    I am stuck with MP series units.The main issue is SC819 with two MP5000B and one MP3350.I have tried all but no success.Unfortunately controller boards are not easily available and if someone offers and the price is too high.
    I need to know if it is possible to swap any component on controller board.MP5000B are without harddisk and ram .Please guide if it is possible to repair the controller board in workshop.I f someone have some cheap boards .I am interested too.
    No unit accept "*#" or *107C or * 143 CCC etc.
    How to access the machine sp mode or diagnostics with SC819/672/868/995 etc.Is firmware upgradation do any help or any action through WIM.

    Thanking you all in advance for doing everthing for me even reading my post.
    regards
    Tags: 350, black, controller, firmware, issue, main, mp3350, roller, sp mode
    • Eric1968
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2458
      #2
      Re: Sc 672 /sc819 /sc995 mp5000b

      You have three machines, and all three have SC's related to the Controller, and the 2 MP5000 are without HDD and RAM??


      Confusing post...

        Comment

        • TonerMunkeh
          Professional Moron

          2,500+ Posts
          • Apr 2008
          • 3865
          #3
          Re: Sc 672 /sc819 /sc995 mp5000b

          You could try sending them to a board repairer, don't know if it would do any good though. You may just have to bite the bullet and fit the boards, it will be the only, guaranteed 100% fix.

          Edit:

          3350: http://www.recycledparts.us/D0195310...p/d0195310.htm

          MP5000 one is on there too, can't remember the exact part number off the top of my head but it's one of the ones starting D012.
          It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

          Hit it.

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838
              #4
              Re: Sc 672 /sc819 /sc995 mp5000b

              This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from:


              Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


              Paul@justmanuals.com

                Comment

                • edwin206
                  Technician
                  • Mar 2012
                  • 36
                  #5
                  Re: Sc 672 /sc819 /sc995 mp5000b

                  Sorry to bother you Sir.

                  Yes, I have 12 units in field and 03 out of them are with the given SC MP3350 is throwing 819. The other two are MP5000B and no ram and harddisk are installed in the controller boards. I cannot access SP mode in any way. one of the two MP5000B displays
                  SC-819 with the following detail. " 564d 2069 7320-6675 6c"





                  Originally posted by Eric1968
                  You have three machines, and all three have SC's related to the Controller, and the 2 MP5000 are without HDD and RAM??


                  Confusing post...

                    Comment

                    • joshuadenmark
                      #6
                      Re: Sc 672 /sc819 /sc995 mp5000b

                      Maby this can help?

                      SC819, unable to enter SP Mode, this normally occurs at set up



                      Published 04/21/2008 02:36 AM | Updated 04/21/2008 02:36 AM
                      Answer ID 81291 | FAQ ID 81075 | Rank
                      [Problem]
                      SC819, unable to enter SP Mode, this normally occurs at set up.



                      [Cause]
                      On Board NIC Device Setting SP 5985-001 as been enabled (1 or 2) without added optional memory installed and/or recognized..
                      [Action]
                      1. Turn off the main power switch and disconnect the power supply cord.
                      2. Remove the controller board [1]

                      3. Install or reseat Memory Unit Type G 256MB [2] (B585 5130 PCB: DDR1-DIMM-32B: 256MB: Ass'y).

                      4. Connect the power supply cord and turn on the main power switch
                      5. Enter Copy SP Mode SP5985-001 and set it to 0.
                      6. Repeat steps 1 & 2 and remove the Memory Unit if not needed.

                        Comment

                        • joshuadenmark
                          #7
                          Re: Sc 672 /sc819 /sc995 mp5000b

                          Or this?


                          SC819 [Sub code: 554C], SC870,or SC878 occurs if the main power switch is turned OFF after the B/W Scanner (MS) boots up and reaches the Ready condition.




                          CAUSE
                          When the machine reaches the Ready condition after boot-up, the operator turns off the main power switch without first pressing the operation switch. As a result, the NAND flash memory on the controller board is damaged, triggering the SC.


                          SOLUTION
                          1. Please make machine users aware of the following:Before you turn off the machine main power, always make sure that the operation switch LED is not lit or blinking. If you turn the main power off while the LED is still lit or blinking, this can cause damage to the hard disk or memory.

                          Note: Cautionary notes explaining this point are already contained in the Operating Instructions (About this machine pg. 44) and on the decal next to the main power switch.
                          2. If the symptom is reported from the field, replace the controller board.

                            Comment

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