I have a mp 5000 with a df 3010.
The problem is that every time I put an a4 on the feeder landscape it jams showing j053. A copy comes out and it hasn't rotated the image on landscape even though image rotation is turned on in copy features. Customer has never had this problem until now.
if you feed it portrait it works perfectly.
I cleaned all all the sensors and rollers.
i know about the 2 sensors looking down into a hole and modification guides have been replaced.
I also updated the firmware.
all sensors are working and clean.
I have done a lot of work on this particular adf as sensors get covered in paper dust.
The reason why it has to work on landscape is because customer copies a lot of bank statements which are bit longer than a4 so they don't fit portrait and that's why they have to feed it landscape and press the auto enlargement/reduction to fit all on a4. This even jams on normal a4 now landscape only!!
The problem is that every time I put an a4 on the feeder landscape it jams showing j053. A copy comes out and it hasn't rotated the image on landscape even though image rotation is turned on in copy features. Customer has never had this problem until now.
if you feed it portrait it works perfectly.
I cleaned all all the sensors and rollers.
i know about the 2 sensors looking down into a hole and modification guides have been replaced.
I also updated the firmware.
all sensors are working and clean.
I have done a lot of work on this particular adf as sensors get covered in paper dust.
The reason why it has to work on landscape is because customer copies a lot of bank statements which are bit longer than a4 so they don't fit portrait and that's why they have to feed it landscape and press the auto enlargement/reduction to fit all on a4. This even jams on normal a4 now landscape only!!
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