Remote customer out of my territory complains that copies has smears on it. Before I go there I think I should get a PCU # B1212200. I would like to know if with that number I will get a complete PCU with developer and drum or must the developer be purchased separately. Since I am, regarding Ricoh, a noob (you guessed it already) I would like to know what set up procedure is necessary for a Aficio 2015 to install a new PCU.
Thanks in advance!
Hans
Thanks in advance!
Hans
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