My favorite MP4000 is giving me some new troubles. The optional large capacity paper feed unit (in place of tray 3&4, not the side LCT) is not sliding in and out properly.
After you pull out the left side, the right side has to be jiggled to be pulled out. To get the right side back in, have to lift it up and work it back. Once the right side is in, the left side also needs to be lifted to be pushed in, but meets resistance. If you manage to close it all the way, the tray doesn't work. If you leave the left side out about 3" (or more) the right side will feed just fine.
Of course, it was just a sales rep checking out the problem yesterday on his sales call so I can't really describe it much better.
Just curious if anybody had a similar problem with the tray?
I'm hoping it's just a loose screw in the railings or something similar and not anything broken broken.
After you pull out the left side, the right side has to be jiggled to be pulled out. To get the right side back in, have to lift it up and work it back. Once the right side is in, the left side also needs to be lifted to be pushed in, but meets resistance. If you manage to close it all the way, the tray doesn't work. If you leave the left side out about 3" (or more) the right side will feed just fine.
Of course, it was just a sales rep checking out the problem yesterday on his sales call so I can't really describe it much better.
Just curious if anybody had a similar problem with the tray?
I'm hoping it's just a loose screw in the railings or something similar and not anything broken broken.
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