[Error Code] MPC4501 SC899

[Guest]

First Stab at this have above giving SC899 = any suggestions gratefully received

[ruben]

Re: MPC4501 SC899

If this is appearing when printing: Turn off the copier completely, delete the print job from the server / computer and restart the copier. This is caused by a corrupt print job, mostly from IE.

[NeoMatrix]

Re: MPC4501 SC899

Yes using direct print drivers in some cases.
IE./Web viewers can send false printer control characters down the file stream.
You may need to clean out the print spooler folder and restart print spooler.

[slimslob]

Re: MPC4501 SC899

There are a number of threads concerning SC899 on Ricohs. The first thing to do is make certain that the firmware is up to date, especially the Print and PCL firmware. If you are an authorized Ricoh tech, you should be able to download them from MyRicoh. If you are not, call your local Ricoh branch or Ricoh Family Group dealer and have them send a tech out to update for you. In the mean time, avoid printing from Internet Explorer 8, 9 or 10. Firefox and Google Chrome are not as prone to problems. One thing to do from IE is to print preview and then print form the preview. This flattens the print(removes moving text).