Pro 907 SC 990

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  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2936
    #1

    Pro 907 SC 990

    Morning, fellow techies. I am working on getting rid of this code occurring when the machine fires up in the morning using the scheduled on/off timer. I do not recognize the file that is causing the problem. Can anyone identify what part of the machine I need to look at to solve the issue?
    Attached Files
    NEVER ASSUME ANYTHING
    Tags: None
    • ruben
      The New Guy

      1,000+ Posts
      • Oct 2012
      • 1204
      #2
      Re: Pro 907 SC 990

      SDK, to me, implies Java. There is a new update for Java, v5.19.00, released in January that corrects some power on SC errors. I would try a full update including Java, sadly SC990 is very ambiguous.

        Comment

        • mikedci
          Trusted Tech

          100+ Posts
          • Jul 2010
          • 227
          #3
          Re: Pro 907 SC 990

          I agree with ruben but i'd also check if the customer is even using anything that requires java. If not then set the java to stop.

          here's ricoh's def of some of the acronyms in the file name in case it helps...

          SDK/VAS SDK: Applications provided by third-party vendors designed to function with
          MFP/LP pricipal machine functions developed by Ricoh.
          VAS: An MFP/LP API that standardizes the meanings of simplified commands
          used by SDK applications when communicating with the MFP/LP.

          SCS (System Control Service) Manages the status of all internal operations performed on or by the
          system as a whole, and controls the switching of the LCD screen as
          well as the operational link between SP settings and machine
          operations.
          Last edited by mikedci; 02-17-2015, 09:07 PM. Reason: added ricoh acronym info

            Comment

            • mikadonovan
              Senior Tech

              Site Contributor
              2,500+ Posts
              • May 2008
              • 2936
              #4
              Re: Pro 907 SC 990

              I went ahead and updated to the 5.19 version. Java was the only extended feature on the VM card, so I have high hopes this is a solution. Time will tell. Thanks for the replies.
              NEVER ASSUME ANYTHING

                Comment

                • Tonerbomb
                  AutoMajical Resolutionist

                  Site Contributor
                  2,500+ Posts
                  • Feb 2005
                  • 2589
                  #5
                  Re: Pro 907 SC 990

                  Mika, if your customer is NOT running any SDK or java apps stop java in extended feature settings then uninstall java and remove the VM card from the machine. If you leave the card in the machine it will install itself every time you reboot the machine...........
                  Mystic Crystal Revelations

                    Comment

                    • mikadonovan
                      Senior Tech

                      Site Contributor
                      2,500+ Posts
                      • May 2008
                      • 2936
                      #6
                      Re: Pro 907 SC 990

                      This is an in-shop machine that doesn't have a home yet. I just wanted to make sure all was well before it hits the field. It booted just fine this morning, so I believe it's fixed.
                      NEVER ASSUME ANYTHING

                        Comment

                        • ruben
                          The New Guy

                          1,000+ Posts
                          • Oct 2012
                          • 1204
                          #7
                          Re: Pro 907 SC 990

                          Sadly we do not have many Pros out in the field, most of our customers (until recently) were small offices that could not support the weight. Now we are moving more towards schools that can, but they want the cheaper Sharps, shame really. One of our Pros sometimes throws a 990 once in a while, so I might suggest a Java update as well.

                            Comment

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