MP C2500 scanning issue

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • mazzi
    Technician
    • Jun 2010
    • 10

    #1

    MP C2500 scanning issue

    Hi,

    I have a problem with scanner on this machine. When a customer is scanning in full color scans are perfect, but it all changes when it comes to bw scanning. Scan get dots on scan file all over the paper (attached files)

    So far i've cleaned optics, firmware upgrade

    Any suggestions are welcome =)

    BR,
    t.
    Attached Files
  • Max
    Senior Tech

    500+ Posts
    • Oct 2011
    • 552

    #2
    Re: MP C2500 scanning issue

    Try scanning with a different filter. Text,picture,map instead of text/photo mode.

    Comment

    • freginold
      Trusted Tech

      100+ Posts
      • Sep 2010
      • 102

      #3
      Re: MP C2500 scanning issue

      Use the Check Modes button to see if any settings have been changed -- Pale, Generation, etc.
      -----------------------------------------------
      Config page instructions for copiers, printers, & fax machines

      Comment

      • mazzi
        Technician
        • Jun 2010
        • 10

        #4
        Re: MP C2500 scanning issue

        ok i solved the problem. I switched off auto color selection on scan features and set up color scan only and its now working ok

        Thank you all

        Comment

        Working...