MPC3003 intermitent SC672 error

[LarryTech]

Re: MPC3003 intermitent SC672 error

I have an on going issue with SC672 on an mpc3003.
So far I have updated all firmware, currently it's all current.
I've also removed & refitted all connections on the controller board.
The code seems to be very random, a couple of times a day, then may go a few days untill it throws sc672 again.
Has anyone had this issue, I feel it could be a controller, ram or hdd fault but I dont want to order theese parts at a guess!

We have had this problem with almost every one of the 03 series our system has purchased. In most of the cases, the local dealer has said that the controller pcb was the problem and was able to get the controller pcb replaced under Ricoh warranty. Ricoh has a 1 year warranty on pcbs or at least that is what they told us. It may be they have some kind of special deal going on with the manufacturer. In any case, ask your local dealer if there is a longer warranty on the circuit boards. Maybe you can get a similar deal for your machines. Good Luck!!

[Tonerbomb]

Re: MPC3003 intermitent SC672 error

Try completely disabling energy saver and AOF and see if it still codes out. The controllers in the 02/03 series are known for this issue. Also make sure all frimwar and JAVA are current..............

[KapeKopyTek]

Re: MPC3003 intermitent SC672 error

SC672-?? T/S guide in the SM pointing to controller mainly, but also indicates op panel may be at fault. Check connections, etc.

[copier tech]

I have an on going issue with SC672 on an mpc3003.
So far I have updated all firmware, currently it's all current.
I've also removed & refitted all connections on the controller board.
The code seems to be very random, a couple of times a day, then may go a few days untill it throws sc672 again.
Has anyone had this issue, I feel it could be a controller, ram or hdd fault but I dont want to order theese parts at a guess!