Ricoh MP 3010 Scan

[didi2005]

I'm new to Ricoh machine, below is the problem I encountered when setup scanning...

PC and MFP is connected to wireless router modem.

Scan to folder - When using fix ip address, scan to folder working, but when changed to computer name, it fail...

I already configured DNS as router gateway, or google/local ISP dns, but still can't get it up...Anythings that I might missed?

[slimslob]

Re: Ricoh MP 3010 Scan

At the MP 3010, make sure to set the workgroup name to match the workgroup/homegroup name being used on the computer(s).

I have also encountered problems with wireless interface settings blocking NETBios name resolution. Usually it is the computer interface blocking incoming name requests.

[didi2005]

Re: Ricoh MP 3010 Scan

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Both devices connected to the router wired using network cable.

Machine & PC is in same workgroup, from the panel of Ricoh machine, when browsing network, able to see the pc name, but not able to connect...

[knobby]

Re: Ricoh MP 3010 Scan

Have you tried the full path rather than browsing , could just be permissions

[slimslob]

Re: Ricoh MP 3010 Scan

What version of Windows is the computer using and what version is the NCS firmware on the MP 3010?

[sharpmind]

Re: Ricoh MP 3010 Scan

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Both devices connected to the router wired using network cable.

Machine & PC is in same workgroup, from the panel of Ricoh machine, when browsing network, able to see the pc name, but not able to connect...

Update the firmware.

[didi2005]

Re: Ricoh MP 3010 Scan

PC running Windows 7 Ultimate 32 bits...

Machine firmware...
mp3010_FirmwareVersion.jpg

Other than that, based on the system info, it show only 4.1GB capacity for document server...Is the capacity from SD Card? or only 4.1GB space of HDD allocated for document server, the rest is for images file?

mp3010_System.jpg

[slimslob]

Re: Ricoh MP 3010 Scan

Network Support, NCS, needs to be updated to version 5.19 to scan to Windows 7 and Windows Server 2008 R2.