Asking about samsung machines

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  • auburn business systems
    owner/technican
    • Mar 2009
    • 46
    #1

    Asking about samsung machines

    I have a friend that sales ricoh. Now ricoh is direct and undercuts him all the time. He is looking at taking on samsung line. I would like to know how the high end machnes run. See they have 45 cpm and up machines. Do they run pm to pm or lots of problems along the way. Please get back to me. Looking for a dealer that can give some true info on samsung. Thanks howard
    Tags: print speed
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22997
      #2
      Most of what I see is tabletop machines segment 1-2. It's pretty mundane. Each model has it's own little weak area, like the exit photointerrupter on the CLP-315/SCX-3175. I've changed a million of these... okay that's an exaggeration, but alot. The higher volume machines run well. I've only got a few of those. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Utahrob1
          Technician
          • Apr 2009
          • 38
          #3
          They all are pretty good machines. Like all other brands they have some weak areas, but all in all there pretty reliable. A lot of the calls are just toner or drum calls. Samsung as a manufacture is very easy to work with. The software is a breeze to install as well.

          Good selling!

          Robert

            Comment

            • ZOOTECH
              Senior member of CRS

              Site Contributor
              2,500+ Posts
              • Jul 2007
              • 3375
              #4
              Originally posted by Utahrob1
              They all are pretty good machines. Like all other brands they have some weak areas, but all in all there pretty reliable. A lot of the calls are just toner or drum calls. Samsung as a manufacture is very easy to work with. The software is a breeze to install as well.

              Good selling!

              Robert
              I agree with your statements, the biggest problem has been instructing the Key OP how to use the machine/programs.
              "You can't trust your eyes, if your mind is out of focus" --

                Comment

                • jpcopy
                  Trusted Tech

                  250+ Posts
                  • Apr 2006
                  • 256
                  #5
                  as I was looking for info I found this post so I'll ask my question here. How are the 6545 and 6555 doing? I started to sell a 6345 sometime back but when i got machine in and set up it had a skew from internal prints and reprinting from glass or doc skew got worse. call distrubtor and he said his machine in show room did same thing. new firmware was suppose to fix but he said he tried it and it did little to improve it. was just wandering if this had been fixed on the 6545/6555. if so I will look at these machines again as the first print speed is reasonable and other features are ok for a cheap machine and copy quality was ok on the 6345 and it was servicable. has the newer machines been made adjustable as the 6345 was not. please to hear any discussion on them
                  jp

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