Have the above machine which intermittantly produces the demo page and prints with only the black image on the page, all the colours are missing.
also the demo page often has a 2cm wide x 2mm deep yellow square in the top right hand corner of the page followed by a gap of 1mm down then a line about 1/2 mm deep in yellow again running the full width of the page then another 1mm deep space then the same sized yellow block as the first one but this time on the left hand side of the page. The remainder of the print is perfect. The fault also appears sometimes on printed documents.
It comes when printing an engine print from the machine & when sending a test print from the driver so it cannot be the print driver, but I have loaded a new version anyway. I cannot find any mention of an upgrade to the firmware on Samsungs website either.
Any help or suggestions (Other than scrap it) greatly appreciated
also the demo page often has a 2cm wide x 2mm deep yellow square in the top right hand corner of the page followed by a gap of 1mm down then a line about 1/2 mm deep in yellow again running the full width of the page then another 1mm deep space then the same sized yellow block as the first one but this time on the left hand side of the page. The remainder of the print is perfect. The fault also appears sometimes on printed documents.
It comes when printing an engine print from the machine & when sending a test print from the driver so it cannot be the print driver, but I have loaded a new version anyway. I cannot find any mention of an upgrade to the firmware on Samsungs website either.
Any help or suggestions (Other than scrap it) greatly appreciated