Opinions on Samsung printers

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  • dickierock
    Trusted Tech

    Site Contributor
    250+ Posts
    • Jan 2010
    • 252
    #1

    Opinions on Samsung printers

    As the title suggests,how do you rate the lower range Samsung printers Clp-415,,Xpress M2825 and M2675 mfp for reliability,features and running costs. Currently looking at these for the lower end of the market.
    Thanks for any input.
    Tags: None
    • Tonerbomb
      AutoMajical Resolutionist

      Site Contributor
      2,500+ Posts
      • Feb 2005
      • 2589
      #2
      Re: Opinions on Samsung printers

      The lower end sammy's are just that lower end. To make them profitable you have to cash in on all possible warranty reimbursements. Features will be OK, speed OK, but Samsung does a lot of frimware upgrades on their machines.
      Mystic Crystal Revelations

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        • dickierock
          Trusted Tech

          Site Contributor
          250+ Posts
          • Jan 2010
          • 252
          #3
          Re: Opinions on Samsung printers

          Hey Tb,Cheers,
          Are they any way reliable? I remember the clx2160's with plenty of fuser jams and such.
          Thanks for your input.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 23008
              #4
              Re: Opinions on Samsung printers

              We were a Samsung dealer for a couple of years. Prepare yourself for lots of melted down fusers, and endusers thinking that their $200 desktop printer is a production number, and should be able to print 80# cover glossy inkjet paper. The most common problem with servicing the low end Samsungs is that most of them do not have display screens, so the enduser shows up and says "It doesn't print. Yeah, and some of the light blink, and some don't. ... no I don't know anything else." It can be very challenging trying to figure out what the hell you're there to fix. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • Tonerbomb
                  AutoMajical Resolutionist

                  Site Contributor
                  2,500+ Posts
                  • Feb 2005
                  • 2589
                  #5
                  Re: Opinions on Samsung printers

                  Originally posted by blackcat4866
                  We were a Samsung dealer for a couple of years. Prepare yourself for lots of melted down fusers, and endusers thinking that their $200 desktop printer is a production number, and should be able to print 80# cover glossy inkjet paper. The most common problem with servicing the low end Samsungs is that most of them do not have display screens, so the enduser shows up and says "It doesn't print. Yeah, and some of the light blink, and some don't. ... no I don't know anything else." It can be very challenging trying to figure out what the hell you're there to fix. =^..^=
                  LIKE!!!

                  Why will it cost $250 to fix my $150 printer??????
                  Mystic Crystal Revelations

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