mx 5070

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  • rainmaker
    Technician

    50+ Posts
    • Jul 2011
    • 77

    #1

    mx 5070

    have a Sharp MX5070 that while idle will go into a jam.The jam code is FIN_ERR.which as sharp says it is a communication jam.I have replaced the Finisher board and the PCU and did firmware.You can open the left door and close it and it resets.Sometimes if you send a print job it will sit and sit till you open the right door and close it.I even checked the jam sensors took a picture of what is normal as sensor are on of off and compaired to what I took.It is not a sensor jam,meaning no difference in sensor normal or when it shows a jam.Sharp is no help on this.we are a dealer,just wanted to see if anyone has this issue with FIN_ERR.thanks
  • spanky
    Trusted Tech

    250+ Posts
    • Sep 2012
    • 468

    #2
    Re: mx 5070

    I have found finisher communication issues can becaused by the actuator for the top tray position sensor not moving fast enough. I move the sensor a little closer so theactuator is required a smaller movement between on amd off.

    Comment

    • harleyrider
      Trusted Tech

      250+ Posts
      • Oct 2011
      • 348

      #3
      Re: mx 5070

      Did you find a fix for this? I have a MX6070n doing this also. Thanks

      Comment

      • rainmaker
        Technician

        50+ Posts
        • Jul 2011
        • 77

        #4
        Re: mx 5070

        Originally posted by harleyrider
        Did you find a fix for this? I have a MX6070n doing this also. Thanks
        the sd card.i believe that was it

        Comment

        • boobookitty
          Junior Member
          • Nov 2016
          • 6

          #5
          Re: mx 5070

          5070 doesn't have an SD card. Maybe you meant mSATA?

          Comment

          • rainmaker
            Technician

            50+ Posts
            • Jul 2011
            • 77

            #6
            Re: mx 5070

            yes sorry it was the msata ssd

            Comment

            • harleyrider
              Trusted Tech

              250+ Posts
              • Oct 2011
              • 348

              #7
              Re: mx 5070

              Weird thing on mine is I switched finisher with one from shop and both machines and finishers have been working fine since. Bad news I need to switch them back out. Sharp says connections and firmware.

              Comment

              • gmoore081
                Technician
                • Jun 2018
                • 14

                #8
                Re: mx 5070

                Hi All

                I'm glad I have found this thread on here. I have a Phoenix with the same error code which is very intermittent & I'm finding impossible to replicate when onsite. Is the msata the cause for this?

                Thanks for your help in advance

                Comment

                • mickj
                  Technician
                  • Apr 2015
                  • 33

                  #9
                  Re: mx 5070

                  I had same problems and it was the finisher harness just like I had years ago on ricoh machines and seeing this is a ricoh finisher same old problems still to this day
                  somethings just never change lol

                  Comment

                  • joe_vanacker
                    Technician
                    • Dec 2016
                    • 28

                    #10
                    Re: mx 5070

                    Originally posted by mickj
                    I had same problems and it was the finisher harness just like I had years ago on ricoh machines and seeing this is a ricoh finisher same old problems still to this day
                    somethings just never change lol
                    Can you tell me what you changed on the finisher harness (where, what?)

                    Comment

                    • boutn
                      Senior Tech

                      500+ Posts
                      • Jun 2016
                      • 540

                      #11
                      Re: mx 5070

                      Got the same here on a mx4070

                      anyone got any tips?

                      What harness for example?

                      thx in advance.

                      Comment

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