error code L4 - 31

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  • wim
    Technician
    • Aug 2016
    • 12

    #1

    [Error Code] error code L4 - 31

    I've recieved by power on the error code: L4 - 31.
    After reading......I understood one or two paper cooling fan, and located both fans (open right door, at the top)

    Also: Run sim 6-2 to check if the fans are connected.
    Maybe stupid, but.....how to start the sim test programs?
    I read into the technical manual: press "code mode key", then "Program key", then "*", then "clear key", then "*", then your sim program.
    This is absolutely chinese for me..... (and I am dutch)

    none of the keys are responding, because a error message: call technical service, code L4-31

    Is somebody able to explain that to me in normal words how to reach the sim test programs??
    were is the "code mode key"? item 2 in picture, see attached image
    were is the "program key"
    And the "* " is item 8 ??? ( see picture)
    And clear is item 5 ???

    thanks in advance !

    touch screen MX3501N.jpg
  • nottoosharp
    Trusted Tech

    250+ Posts
    • Jul 2016
    • 266

    #2
    Re: error code L4 - 31

    Originally posted by wim
    I've recieved by power on the error code: L4 - 31.
    After reading......I understood one or two paper cooling fan, and located both fans (open right door, at the top)

    Also: Run sim 6-2 to check if the fans are connected.
    Maybe stupid, but.....how to start the sim test programs?
    I read into the technical manual: press "code mode key", then "Program key", then "*", then "clear key", then "*", then your sim program.
    This is absolutely chinese for me..... (and I am dutch)

    none of the keys are responding, because a error message: call technical service, code L4-31

    Is somebody able to explain that to me in normal words how to reach the sim test programs??
    were is the "code mode key"? item 2 in picture, see attached image
    were is the "program key"
    And the "* " is item 8 ??? ( see picture)
    And clear is item 5 ???

    thanks in advance !

    [ATTACH=CONFIG]34007[/ATTACH]
    #*c*


    Sent from my iPhone using Tapatalk

    Comment

    • nottoosharp
      Trusted Tech

      250+ Posts
      • Jul 2016
      • 266

      #3
      Re: error code L4 - 31

      So 9858


      Sent from my iPhone using Tapatalk

      Comment

      • nottoosharp
        Trusted Tech

        250+ Posts
        • Jul 2016
        • 266

        #4
        Re: error code L4 - 31

        Just change the fans, and the hdd cooling fan.


        Sent from my iPhone using Tapatalk

        Comment

        • wim
          Technician
          • Aug 2016
          • 12

          #5
          Re: error code L4 - 31

          Thank you so much !!!
          I found it.

          And also both fans are not running. I opened the back cover, and checked the HDD fan, but that one is running well.

          Strange, I expected one fan dead, but two? tomorrow I'll check this, maybe a loose wire or connector.
          So, I will remove the paper cooling fans tomorrow, and if they are faulty, see if they are available somewere.

          Thanks again for the hints!

          Wim.

          (sorry for the poor english.....I'm dutch.)

          Comment

          • nottoosharp
            Trusted Tech

            250+ Posts
            • Jul 2016
            • 266

            #6
            Re: error code L4 - 31

            All the fans are the same. So if you have a parts machine you can use them.


            Sent from my iPhone using Tapatalk

            Comment

            • nottoosharp
              Trusted Tech

              250+ Posts
              • Jul 2016
              • 266

              #7
              Re: error code L4 - 31

              Part number NFANP0082FCP1


              Sent from my iPhone using Tapatalk

              Comment

              • ZOOTECH
                Senior member of CRS

                Site Contributor
                2,500+ Posts
                • Jul 2007
                • 3374

                #8
                Re: error code L4 - 31

                Originally posted by wim
                Thank you so much !!!
                I found it.

                And also both fans are not running. I opened the back cover, and checked the HDD fan, but that one is running well.

                Strange, I expected one fan dead, but two? tomorrow I'll check this, maybe a loose wire or connector.
                So, I will remove the paper cooling fans tomorrow, and if they are faulty, see if they are available somewere.

                Thanks again for the hints!

                Wim.

                (sorry for the poor english.....I'm dutch.)
                It is not unusual for both fans (above the fuser) to fail soon one after the other, but at same time - a bit unusual. It is best to replace both at the same time if only one fails.
                Your English, by the way, is better than some that are native English speakers, IMHO.
                "You can't trust your eyes, if your mind is out of focus" --

                Comment

                • NeoMatrix
                  Senior Tech.

                  2,500+ Posts
                  • Nov 2010
                  • 3514

                  #9
                  Re: error code L4 - 31

                  Hint:
                  How to reduce the noise/vibration with cooling fans :
                  If you want to prevent CPU cooling fans or similar fans from vibrating and creating a noise, remove the metal based sticker/label from the center of the rotory blades. The label glue becomes soft and moves the label off center creating just enough vibration and noise to reduce the life of the fan. I have proved this to many associates over the years. Those assocates complain of noisy CPU or video card fans where I have no such problems.

                  A tad of trivia for the serious computer gamers out there...
                  Inauguration to the "AI cancel-culture" fraternity 1997...
                  •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22929

                    #10
                    Re: error code L4 - 31

                    I don't know how much time it will buy you but those fans can be disassembled.

                    When you remove the round sticker there is a plastic retaining "C" ring on the motor shaft. with that removed you can slide the fan blades off, then lubricate the bearings. Mine were generating a cloud of iron oxide dust. A few drops of light oil and some manual spinning got that fan back up and running. And yes, both fans quit within 3 weeks of each other. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • NeoMatrix
                      Senior Tech.

                      2,500+ Posts
                      • Nov 2010
                      • 3514

                      #11
                      Re: error code L4 - 31

                      Originally posted by blackcat4866
                      I don't know how much time it will buy you but those fans can be disassembled.

                      When you remove the round sticker there is a plastic retaining "C" ring on the motor shaft. with that removed you can slide the fan blades off, then lubricate the bearings. Mine were generating a cloud of iron oxide dust. A few drops of light oil and some manual spinning got that fan back up and running. And yes, both fans quit within 3 weeks of each other. =^..^=
                      Yes true, there is nothing inside those fans. I quick drop of silicone grease/oil on the brass bush an off they go again.
                      Inauguration to the "AI cancel-culture" fraternity 1997...
                      •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

                      Comment

                      • wim
                        Technician
                        • Aug 2016
                        • 12

                        #12
                        Re: error code L4 - 31

                        part NFANP0082FCP1

                        Is this for real: ????? $ 112.00 each?

                        Sharp NFANP0082FCP1
                        NFANP0082FCP1 Archives - Printer Parts Store


                        I'll try first to fix it with the hints given here.

                        First....removing the fans is also a little tricky.....

                        Comment

                        • nottoosharp
                          Trusted Tech

                          250+ Posts
                          • Jul 2016
                          • 266

                          #13
                          Re: error code L4 - 31

                          Do you have a parts machine? Maybe a boneyard?


                          Sent from my iPhone using Tapatalk

                          Comment

                          • nottoosharp
                            Trusted Tech

                            250+ Posts
                            • Jul 2016
                            • 266

                            #14
                            Re: error code L4 - 31

                            We pay less than half of that for hours so I'm it might be worth doing a little shopping around because if you consider how much time it takes to remove the parts how much time it takes to repair the fans and the fact that you'll be back in a couple weeks to do all of that over again that really will be a savings either to you or to the customer by just replacing them


                            Sent from my iPhone using Tapatalk

                            Comment

                            • wim
                              Technician
                              • Aug 2016
                              • 12

                              #15
                              Re: error code L4 - 31

                              I removed both fans, and looked around (type the partcode on top of the fan, 2408NL-05W-B56) and found some friendly prices: $ 32 each:
                              NMB-MAT 2408NL-05W-B56 Server - Square Fan 2408NL-05W-B56, T01

                              or $ 25,14 each:
                              Original Nmb 6020 2408nl-05w-b56 24v 0.09a Line Cooling Fan 2408nl-05w-b56 Online with 25.14/Piece on Linda111's Store | DHgate.com

                              now see if they are shipping parts to the Netherlands, and the shippingcosts.
                              answer hopefully tomorrow.

                              thanks guys for your help.

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