We were asked to do a chargeable service call in our area by another dealership a few hundred miles away on a MX2610, they said the machine needed new cyan Dev, new drum and charge kit and they would send the parts.
When our tech got onsite he found they had sent black Dev, when he queried it they told him they always use black Dev instead of colour Dev as the cost saving is huge and you simply run 150 test copies of the test chart or some sky shots and it will add toner and be ok, he did it and said that after about 200 pages the print quality was good and he then ran the 25-02 on the cyan and all seemed to be ok.
We've never come across this before, on the face of it I can see the cost saving, has anyone else got experience of this?
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When our tech got onsite he found they had sent black Dev, when he queried it they told him they always use black Dev instead of colour Dev as the cost saving is huge and you simply run 150 test copies of the test chart or some sky shots and it will add toner and be ok, he did it and said that after about 200 pages the print quality was good and he then ran the 25-02 on the cyan and all seemed to be ok.
We've never come across this before, on the face of it I can see the cost saving, has anyone else got experience of this?
Sent from my iPhone using Tapatalk
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