[CQ] MX-C402 smudging

[Jamiesdad2]

I have a Sharp MX-C402 that is leaving smudges on copies and prints.The machine has up to date firmware, new fuser, developing unit, drum, transfer belt and transfer belt cleaning blade. The fuser is set to 23/28 pound paper.

[Hansen88]

Re: MX-C402 smudging

Are the smudges consistant? Do they repeat down the page? or are they randomly on page?

[SwisSeV]

Re: MX-C402 smudging

some pictures would get you better responses.

[MHeon71]

Re: MX-C402 smudging

Is it an individual color?

[Jamiesdad2]

Re: MX-C402 smudging

Sorry for the delay. Here is a counter page with the issue. Thanks

[jp74msj55]

Re: MX-C402 smudging

Try Sim 64-4 for individual colors and change setting 1 to 3 and than run sim.

[bryant28282000]

Re: MX-C402 smudging

I am getting the same thing on Sharp MX565. Did you solve this problem?

[Hansen88]

Re: MX-C402 smudging

I put a mark on the edge of the paper in the spots where the smudge appears. Then roll the paper up with the lines on the edge lined up together. Then see what roller,drum ect is that diameter.

[Jamiesdad2]

Re: MX-C402 smudging

The issue I was having was caused by the cleaning pads in the fuser. It is a completely different design. Is your machine using OEM or compatible toner? I have had issues with compatible toner having a different melting point and causing smudging in the fuser.

[OlliK1969]

Re: MX-C402 smudging

Please, the post is from 2016 !!!

[Hansen88]

Re: MX-C402 smudging

Please, the post is from 2016 !!!

Post number 7 from two days ago said he was having the same problem on a 565. That was who I was responding to.