[HELP] MX-3060N always hang up.

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  • crisjue
    Technician
    • Apr 2017
    • 10

    #1

    [HELP] MX-3060N always hang up.

    Every time i start to copy or print it will hang up and unable to use the printer. what suppose to be the problem?.
    does anyone encounter this problem?
  • dwarf
    Trusted Tech

    100+ Posts
    • Oct 2012
    • 168

    #2
    Re: [HELP] MX-3060N always hang up.

    try updating the firmware...

    Comment

    • crisjue
      Technician
      • Apr 2017
      • 10

      #3
      Re: [HELP] MX-3060N always hang up.

      firmware already updated, and its almost brand new with the total count of 170k only.

      Comment

      • dwarf
        Trusted Tech

        100+ Posts
        • Oct 2012
        • 168

        #4
        Re: [HELP] MX-3060N always hang up.

        does it have an SD card?...try re-seating it or maybe replacing it...exactly what conditions exist when you push the copy button and it "hangs up"?

        Comment

        • JLSam
          Senior Tech

          500+ Posts
          • Jun 2015
          • 605

          #5
          Re: [HELP] MX-3060N always hang up.

          Originally posted by crisjue
          Every time i start to copy or print it will hang up and unable to use the printer. what suppose to be the problem?.
          does anyone encounter this problem?
          What do you mean it hangs up? As in it stops printing? Does the control panel freeze?

          Have you tried formatting the HDD?

          Sent from my ONEPLUS A3000 using Tapatalk

          Comment

          • crisjue
            Technician
            • Apr 2017
            • 10

            #6
            Re: [HELP] MX-3060N always hang up.

            every time i press the copy button the panel freezes or even entering in simulation mode.

            Comment

            • lky1978
              Trusted Tech

              250+ Posts
              • Mar 2009
              • 483

              #7
              Re: [HELP] MX-3060N always hang up.

              Originally posted by crisjue
              every time i press the copy button the panel freezes or even entering in simulation mode.
              Msata problem.replace and flash with latest firmware

              Comment

              • crisjue
                Technician
                • Apr 2017
                • 10

                #8
                Re: [HELP] MX-3060N always hang up.

                Originally posted by lky1978
                Msata problem.replace and flash with latest firmware
                I replaced Msata and update the firmware and its a success!! thanks so much for your help.

                Comment

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