MX-B402 SC Distorted display

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  • bilyahn
    Service Manager

    1,000+ Posts
    • Dec 2006
    • 1455

    [Misc] MX-B402 SC Distorted display

    We have an MX-B402SC that has a distorted display. It looks kind of like an old TV when everything is at an angle so it is unreadable. We replaced the entire display along with the LVDS PWB and the scanner control PWB. Not sure where to go from there. We would appreciate any and all ideas you may have. Thanks.
  • Nachoman4life
    Trusted Tech

    Site Contributor
    100+ Posts
    • Oct 2007
    • 212

    #2
    Re: MX-B402 SC Distorted display

    I have had poorly seated print controllers do similar things.
    Where the heck is my spring hook?

    Comment

    • driving lots of miles
      Trusted Tech

      250+ Posts
      • Jun 2016
      • 378

      #3
      Re: MX-B402 SC Distorted display

      Also check for SD card Failure

      Comment

      • mojorolla
        The Wolf

        2,500+ Posts
        • Jan 2010
        • 2550

        #4
        Re: MX-B402 SC Distorted display

        This model went through a change in lcd panel a few years back. The display would look like slanted colored lines but achine would boot up.
        The fix was to determine IP address and flash firmware through web page.

        If machine has a fax kit, corrupt fax data will garble display on this model. SIM 66-10 to dump memory.


        Failing to plan is planning to fail!!!

        Comment

        • bilyahn
          Service Manager

          1,000+ Posts
          • Dec 2006
          • 1455

          #5
          Re: MX-B402 SC Distorted display

          Originally posted by mojorolla
          This model went through a change in lcd panel a few years back. The display would look like slanted colored lines but achine would boot up.
          The fix was to determine IP address and flash firmware through web page.

          If machine has a fax kit, corrupt fax data will garble display on this model. SIM 66-10 to dump memory.


          That is something I would never have thought of trying. My boss will be irritated if that is all it takes...

          Thank you and I will let you know if that works.

          Bil

          Comment

          • bilyahn
            Service Manager

            1,000+ Posts
            • Dec 2006
            • 1455

            #6
            Re: MX-B402 SC Distorted display

            Okay after some head scratching we changed the HDD out and that fixed the problem. Go figure.

            Have a great week and thank you to everyone for the suggestions.

            Bil

            Comment

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