Office 365 TLS 1.2 and Sharp MFP

[Guest]

Hi,

I have read on technet that Microsoft will drop support for TLS 1.0 and 1.1 in Office 365. But does it apply to smtp traffic through office 365?
What i understand will Sharp only release firmware for newer models, like MX-2640 and newer.
We have a lot of customers that uses office 365 and have older machines...

[HikingAK]

Re: Office 365 TLS 1.2 and Sharp MFP

Hi,

I have read on technet that Microsoft will drop support for TLS 1.0 and 1.1 in Office 365. But does it apply to smtp traffic through office 365?
What i understand will Sharp only release firmware for newer models, like MX-2640 and newer.
We have a lot of customers that uses office 365 and have older machines...

Here's the Sharp Tech Tip:

TT-051418_1.pdf

[havokprod]

Re: Office 365 TLS 1.2 and Sharp MFP

Yep the sky falling for me...... 3 calls today. 1 MX-B402SC, 1 MX-M503N, and 1 MX-M623N. Told the customers to setup smtp relay via gmail till the firmware is available.

[OlliK1969]

Re: Office 365 TLS 1.2 and Sharp MFP

MX-M503N available
MX-B382SC available
MX-M623N available on Sharp FTP Server

[tonasis]

[guitar9199]

Re: Office 365 TLS 1.2 and Sharp MFP

Make sure you're using the correct port. (587) If that's being blocked, you could try 2525.

[boutn]

Re: Office 365 TLS 1.2 and Sharp MFP

Anyone else having trouble with smtp via Office365 since yesterday?

Seems like a general problem...we have a lot of clients calling in...

[mansart]

Re: Office 365 TLS 1.2 and Sharp MFP

http://www.copytechnet.com/forums/connectivity/132837-scanning-office365-post701227.html?132837=#post701227

[remixz95]

Re: Office 365 TLS 1.2 and Sharp MFP

We have had a lot of client calling yesterday and today about scanning problem with Office 365. It's not related to the TLS firmware update.
We have solved all Office 365 problems of putting the replay adress within < > and change the port to 587.

[boutn]

Re: Office 365 TLS 1.2 and Sharp MFP

We have had a lot of client calling yesterday and today about scanning problem with Office 365. It's not related to the TLS firmware update.
We have solved all Office 365 problems of putting the replay adress within < > and change the port to 587.

FW solves the problem for the newer machines.

Older machines like the MX5112 will not work with the brackets...but i found a solution!

If you go to "Security Settings" - "SSLsettings" - Level of Encryption: set to HIGH (standard is low)

This fixed the problem for the MX5112 in our shop.

Still have to test with other "older" machines, but hoping this will work.