Hi guys
Has anyone seen this: MX4070 scan quality has gone bad in the last 6 weeks, but copies are totally fine??
A 64-5 printout scanned in shows the horizontal lines fading in and out with a pitch of about 15mm and the lines above & below it the fading is offset slightly so it seems like a screening issue.
It had a similar (but not same) issue 6 weeks ago where light originals scanned really patchy and the fix was to do the factory reset and Viola!! It came good instantly.
A factory reset hasn't made a difference this time and every scan setting has been tried to see if anything made a difference.
The only settings that almost make an acceptable difference are 600dpi Tiff & 600dpi JPEG (but you can still tell it is there) - 600dpi pdf and almost all other settings make no difference. 600dpi PDF A /1b (Compact Ultra Fine w/ no OCR) is half ok ish.
I am trawling through the manuals looking for block diags to show why copy & scan would be different but in the meantime thought i would throw this out to you guys to see if anyone has experienced this before.sample.pdf
Cheers
Has anyone seen this: MX4070 scan quality has gone bad in the last 6 weeks, but copies are totally fine??
A 64-5 printout scanned in shows the horizontal lines fading in and out with a pitch of about 15mm and the lines above & below it the fading is offset slightly so it seems like a screening issue.
It had a similar (but not same) issue 6 weeks ago where light originals scanned really patchy and the fix was to do the factory reset and Viola!! It came good instantly.
A factory reset hasn't made a difference this time and every scan setting has been tried to see if anything made a difference.
The only settings that almost make an acceptable difference are 600dpi Tiff & 600dpi JPEG (but you can still tell it is there) - 600dpi pdf and almost all other settings make no difference. 600dpi PDF A /1b (Compact Ultra Fine w/ no OCR) is half ok ish.
I am trawling through the manuals looking for block diags to show why copy & scan would be different but in the meantime thought i would throw this out to you guys to see if anyone has experienced this before.sample.pdf
Cheers
with the arrow, try selecting "Actual size" button when printing. On either side of the scan you are seeing the edge of the paper if another selection is used.
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