Sharp MX-B402 Glass Fogging

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  • CopierTechLady
    Technician
    • Apr 2021
    • 17

    Sharp MX-B402 Glass Fogging

    Hey Sharp guys, has anyone had the underside of the scan glass get fogged ( on a MX-B402)? I just a week ago disassembled (to get to) and cleaned the underside of the glass. It is starting again. Any ideas why it might be happening, what seems to be so frequent, or at all for that matter. Machine is installed in a nice clean office, so I don't believe it has anything to do with the environment.

    Appreciate any input.....thanks.
  • driving lots of miles
    Trusted Tech

    250+ Posts
    • Jun 2016
    • 378

    #2
    Re: Sharp MX-B402 Glass Fogging

    We have quite a few of these machines still out and I agree that the glass is difficult to get off for cleaning. I have two thoughts, one that the paper has a lot of moisture and it is steaming from the fuser and the other thought is a chemical they are using to clean the machine or the environment around the machine or office due to covid.

    Comment

    • mojorolla
      The Wolf

      2,500+ Posts
      • Jan 2010
      • 2550

      #3
      Re: Sharp MX-B402 Glass Fogging

      Very common on these boxes. Simply dis-assemble the entire top half of the machine, remove the ADF and scanner, remove the platen and clean.
      Easy peasy !
      I cringe every time I walk in and see that haze.
      I also believe the fuser causes this as the fan is on the rear frame, not above the fuser.


      Failing to plan is planning to fail!!!

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: Sharp MX-B402 Glass Fogging

        Originally posted by mojorolla
        Very common on these boxes. Simply dis-assemble the entire top half of the machine, remove the ADF and scanner, remove the platen and clean.
        Easy peasy !
        I cringe every time I walk in and see that haze.


        you might want to try RainX Antifog...

        clean glass apply rainX .. worked for me years ago on a Ricoh is a chemical environment

        reduces build up

        Comment

        • mojorolla
          The Wolf

          2,500+ Posts
          • Jan 2010
          • 2550

          #5
          Re: Sharp MX-B402 Glass Fogging

          Originally posted by Phil B.
          you might want to try RainX Antifog...

          clean glass apply rainX .. worked for me years ago on a Ricoh is a chemical environment

          reduces build up
          I have done this on the slit glasses but never the underside of a platen. In these boxes, I fear the RainX would pool the moisture into droplets and then drip onto the lower scanner components


          Failing to plan is planning to fail!!!

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: Sharp MX-B402 Glass Fogging

            Originally posted by mojorolla
            I have done this on the slit glasses but never the underside of a platen. In these boxes, I fear the RainX would pool the moisture into droplets and then drip onto the lower scanner components



            i never had that happen.

            just remembered I used this trick on a copier just between the freezer and fridge units at the Winn Dixie distribution center when it was in Raleigh.

            Comment

            • CopierTechLady
              Technician
              • Apr 2021
              • 17

              #7
              Re: Sharp MX-B402 Glass Fogging

              Originally posted by Phil B.
              you might want to try RainX Antifog...

              clean glass apply rainX .. worked for me years ago on a Ricoh is a chemical environment

              reduces build up


              Thanks, Phil for the suggestion.

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: Sharp MX-B402 Glass Fogging

                Originally posted by CopierTechLady
                Thanks, Phil for the suggestion.
                you're welcome Lady!

                Comment

                • CopierTechLady
                  Technician
                  • Apr 2021
                  • 17

                  #9
                  Re: Sharp MX-B402 Glass Fogging

                  Originally posted by mojorolla
                  Very common on these boxes. Simply dis-assemble the entire top half of the machine, remove the ADF and scanner, remove the platen and clean.
                  Easy peasy !
                  I cringe every time I walk in and see that haze.
                  I also believe the fuser causes this as the fan is on the rear frame, not above the fuser.




                  Easy Peasy....HaHa....very funny!!

                  Thanks, for responding and confirming it is a common issue on these machines.

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22702

                    #10
                    Re: Sharp MX-B402 Glass Fogging

                    On Kyocera KM2050 family machines the underside of the slit glass becomes hazed with ozone, directly over the fuser. On those machines, we would use self-adhesive mylars to seal up the openings into the bottom of the scanner optics. Additionally, I would use self adhesive foam seals on the left side covers, because the covers seemed to channel the air directly onto the slit glass. Once the scanner was sealed up it took longer for the glass to haze.

                    I don't know if you can use that information, but it might be a help to you. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • CopierTechLady
                      Technician
                      • Apr 2021
                      • 17

                      #11
                      Re: Sharp MX-B402 Glass Fogging

                      Originally posted by blackcat4866
                      On Kyocera KM2050 family machines the underside of the slit glass becomes hazed with ozone, directly over the fuser. On those machines, we would use self-adhesive mylars to seal up the openings into the bottom of the scanner optics. Additionally, I would use self adhesive foam seals on the left side covers, because the covers seemed to channel the air directly onto the slit glass. Once the scanner was sealed up it took longer for the glass to haze.

                      I don't know if you can use that information, but it might be a help to you. =^..^=

                      Thanks, blackcat4866, for your response; some good tips to try. I had been wondering about possible ozone contamination causing the fogging.

                      Comment

                      • copiertec
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Jan 2016
                        • 2172

                        #12
                        Re: Sharp MX-B402 Glass Fogging

                        It's not that bad to remove the top on the MX-B402 units after you have done a few. Like Phil B said, once you have access to the glass use some rain x under it, it seems to work pretty good on these units.

                        Comment

                        • CopierTechLady
                          Technician
                          • Apr 2021
                          • 17

                          #13
                          Re: Sharp MX-B402 Glass Fogging

                          Originally posted by copiertec
                          It's not that bad to remove the top on the MX-B402 units after you have done a few. Like Phil B said, once you have access to the glass use some rain x under it, it seems to work pretty good on these units.

                          Thanks, copiertec...I am going back to this customer on Wednesday (Apr. 28), and plan on disassembling again and cleaning the glass then treating it with the Rain X. So, I guess I will soon see if this helps with the problem occurring on a less frequent basis.

                          Comment

                          • kp101
                            Technician
                            • Jun 2018
                            • 12

                            #14
                            Re: Sharp MX-B402 Glass Fogging

                            My Sharp rep told me years ago that it was from the glue used by the manufacture. It was fogged up brand new out of the box. So Brillianize the under side might help.

                            Comment

                            • CopierTechLady
                              Technician
                              • Apr 2021
                              • 17

                              #15
                              Re: Sharp MX-B402 Glass Fogging

                              Originally posted by kp101
                              My Sharp rep told me years ago that it was from the glue used by the manufacture. It was fogged up brand new out of the box. So Brillianize the under side might help.



                              Thanks, kp101 for your input. I have already been back to the original customer, cleaned the underside of the glass and used some Brillianize. (Someone else suggested the RainX, but I didn't have any; I do carry the Brillianize). I have not heard any thing since, from this customer ( and hope I don't for this same issue.)

                              Thanks, again!

                              Comment

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