MX-M 465 light washed out copies

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  • Hansen88
    Service Manager

    Site Contributor
    1,000+ Posts
    • Dec 2009
    • 1027

    MX-M 465 light washed out copies

    Our company does a lot of rebuilds and the 465 family of machines all seem to have this problem. This one in particular has c.c. 59,000 copies. All maint is up to date. On auto exposure copies are washed out and light. If I try any of the manual exposure modes the copies look normal. In sim 46-2 exposure adjustment in Auto 1 and Auto 2 I go from 1to the max 99 setting and not any real difference. It seems mainly a problem with auto exposure mode. Seeing if anyone has any suggestions. Thanks. P.S. my sample charts dont really show the problem after being scanned in. The second one was the light one.Hansen Assoc_20211011_143725.pdf
  • ZOOTECH
    Senior member of CRS

    Site Contributor
    2,500+ Posts
    • Jul 2007
    • 3381

    #2
    Re: MX-M 465 light washed out copies

    Originally posted by Hansen88
    Our company does a lot of rebuilds and the 465 family of machines all seem to have this problem. This one in particular has c.c. 59,000 copies. All maint is up to date. On auto exposure copies are washed out and light. If I try any of the manual exposure modes the copies look normal. In sim 46-2 exposure adjustment in Auto 1 and Auto 2 I go from 1to the max 99 setting and not any real difference. It seems mainly a problem with auto exposure mode. Seeing if anyone has any suggestions. Thanks. P.S. my sample charts dont really show the problem after being scanned in. The second one was the light one.[ATTACH]50372[/ATTACH]
    "You can't trust your eyes, if your mind is out of focus" --

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    • copiertec
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jan 2016
      • 2174

      #3
      Re: MX-M 465 light washed out copies

      OEM toners? OEM drums?

      Comment

      • mojorolla
        The Wolf

        2,500+ Posts
        • Jan 2010
        • 2550

        #4
        Re: MX-M 465 light washed out copies

        Are you running 46-24 calibration ?
        Auto Exposure (AE) can be adjusted in SIM 46-19. I prefer mode 1 (high contract).
        There is also a filter settings for soft, normal, and sharp.


        Failing to plan is planning to fail!!!

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7696

          #5
          Re: MX-M 465 light washed out copies

          Perhaps not related but I remember old Toshiba box where resetting drum counter affected a lot copy mode mainly in auto exposure.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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          • bilyahn
            Service Manager

            1,000+ Posts
            • Dec 2006
            • 1455

            #6
            Re: MX-M 465 light washed out copies

            You are correct this series does this all of the time. I just switch the exposure to text and normally don't worry about it. One thing that I have done that helped on a color series machine is do an end of lease and wipe everything clean. For whatever reason this solved my very similar CQ issue. Since you are doing refurb I'm assuming you have already done this but if not it might be worth a try.

            Good luck

            Bil

            Comment

            • LDC242S
              Technician
              • Oct 2021
              • 14

              #7
              Re: MX-M 465 light washed out copies

              It is a common issue with this series. Go into SIM 8-2 and adjust the main charger grid voltage.

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