Cutomer says machine "runs for a while than cuts out" and they have to reboot, im thinking power supply, any know issues here?
Mx-2600n shutting down
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OMD-227
Are you saying the whole machine shuts down (no power, op panel dead, no fans) or op panel is on, but locked up? There are fixes/issues for the latter one, but if its the first one, I'd be more thinking power supply boards or power source to the machine. Let me know. -
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Not exactly related to the problem at hand but i had a MX2600 yesterday locking up at the panel intermitantly and not being able to print some times. After showing up on site the NIC lights were out, i power cycled the copier and it booted up, it did the auto login to the black account and locked up at the # of copies used window. The NIC light was blinking. After some screwing around and 2 more reboots the copier kept locking up. I pulled the cable and it fired up fine. After a laptop could not get a good connection to the network jack i pulled out the jack. The wire that is supposed to bend up and down that touchs pin 1 of a RJ45 connector was bent and the rest of the connections were all corroded and very dirty. After blowing out the jack and inserting the cable about 10 times i got a "good" connection and the copier fired up fine and started to print.Evil will always triumph because good is dumb.Comment
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I know it sounds odd but check your paper feed clutches,there's a tect tip and bulliten on this issue.A former co-worker had a machine not power up,no display,no fans,he unplugged the tray 1cpf clutch and immediately worked properly.The bulliten will give you the new part number for the paper feed clutch.Comment
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Thanks for your help guys, turned out what they meant was "locking up" as in couldn't print (they are russian so i guess somethings are a little unclear in translation) turned out to be an ip conflict (two devices on the same ip) thanks anyway!Comment
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