ARM276

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  • bomberi
    Trusted Tech
    • Apr 2009
    • 107

    #1

    ARM276

    Hello!i have a sharp copier ARM276 with the U2-40 error I've change the toner catridge and the error is always present I've try to clear the error but key not work to panel. I want help. Thanks
  • bilyahn
    Service Manager

    1,000+ Posts
    • Dec 2006
    • 1470

    #2
    Here are the steps for troubleshooting that problem beyond replacing the toner. Haven't had an issue where replacing the toner or checking the DV unit hasn't fixed this. Are you using OEM or refilled toners?

    Content CRUM chip communication error

    Details Error in MCU-CRUM chip communication

    Cause CRUM chip failure
    Developing unit contact trouble
    MCU PWB failure

    Check
    and
    remedy
    Replace the CRUM chip.
    Check installation of the developing unit.
    Clear the trouble with SIM 16.
    Replace the MCU PWB.


    Comment

    • bomberi
      Trusted Tech
      • Apr 2009
      • 107

      #3
      my toner is good because in the stock all toner have work in other machin. I can't enter the sim to clear the trouble because the keys of panel did'nt work.

      Comment

      • Dark Helmet
        Senior Tech

        Site Contributor
        500+ Posts
        • May 2009
        • 835

        #4
        Are you in copy mode? Can't remember on this model but some models can't enter sims if they are not in copy mode (panel is in image send or document filing).

        Try opening the side door and power the machine off and on then try entering sims and clear with 16 with the door open.
        Evil will always triumph because good is dumb.

        Comment

        • bomberi
          Trusted Tech
          • Apr 2009
          • 107

          #5
          Thank you very match I've try and it go well. THANKS and bye

          Comment

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