[Misc] Admin Password reset

[sharptech]

Hello All,

I am new to this forum. Glad I found it.
This is my 1st post.
I need to find out how to reset the admin password. Customer changed it and can`t remember what it is...dummys.

Thanks
T.G.G.

[PASTech]

Re: Admin Password reset

What model of machine are you looking to reset the password for?

For MX3501N an like models the admin initialization is SIM 24-30

Hope this helps.

For future posts full information does help get a more accurate and prompt response. I know as I have missed some information and then I get a bunch of questions to clarify when I need to get help on the machine and have to give more information before I can help my customers.

[sharptech]

Re: Admin Password reset

Crap I must be loosing my mind.
It is a new MX2610N

t.g.g.

[PASTech]

Re: Admin Password reset

Oh...one of those....well...

after finding out all sorts of new things about the machine (searching service manuals and such) I decided to searcht eh Operations manual. I found something...under trouble shooting and the last listed item labeled you've forgot the administor password....and that was useless (thanks Sharp)...tells you to go to the quick start guide which commences to tell you how to set up your password and gives you a handy little sheet to write down your passwords.

They make sure to note *Please take care not to forget newly set administrator passwords*

That is where my path died....however I learned a lot about these new machines which I needed to do anyways.

So thanks for the question...

Hopefully there is someone smarter that I out there (which would be hard to beleive...jk...see i spelled believe wrong).

If anyone knows, we'd like to!

Thanks in advance.

[PASTech]

Re: Admin Password reset

I just found a Tech Bulletin about this.

Sharp Tech tip 1496. basically says you can not reset the admin password due to the need for increased security...Who ever sold/demo'd the machine is responsible for making sure the user does understands the necessity of retaining the password.

So you are out of luck....not sure if there is anyway around it...try checking with Sharp directly.

[bonnie750]

Re: Admin Password reset

there is a small dipswitch on the mfp board which allows the password to be reset. i haven't used it myself but that is the item that does the business.

Bill

[PASTech]

Re: Admin Password reset

Thanks Bill!!!

Good to know.

[sharptech]

Re: Admin Password reset

Thanks for the help.

T.G.G.

[redserv]

Re: Admin Password reset

wow exellent info, did it work with the dip switch, to reset password? please let us know if it works

[mojorolla]

Re: Admin Password reset

I remember the dip switches from class. Upper left hand corner if you are facing the board. From what I remember, you flip the switch, reboot, and password is reset. I have looked in the service manual but found nothing pertaining to this reset. Way to go Sharp!!!

[Jokakorn]

Re: Admin Password reset

Very interested in trying to figure out how to do this. I've tried doing the update switch and the sd boot switch individually and together with no password reset.

If anyone has the procedure to do this, please post it please. We have alot of customers that forgot/lose/fire the admin password and really would like to have this procedure.

Thanks in advance.

[sharptech]

Re: Admin Password reset

The dip switch did the trick.

Thanks

[yousaf]

Admin Password how to change

MX-5001N how to change administrator password

hi
can u plz tell me how to change the MX-50001N administrator password. and other thing is there is any option to disable the HDD bcause i want that when i scan or print it will not save to the hard drive. can u plz write me the detale or send me any file that could help me
thanks
knight

[glewisme]

Re: Admin Password reset

The whole reason Sharp didn't make that available in the simulations was for legal reasons, due to the security risk! Thanks for the info on the dip switch though,that info was not made available to us in class in NJ!

[Ednicarl20]

Re: Admin Password reset

The dip switch did the trick.

Thanks

how do you reset the password??? can you please specify... I have one service call that the operator forgot the password...

Thanks'...