SF7850 can't reset h4

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • axyun
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2007
    • 1323

    #1

    SF7850 can't reset h4

    Had to replace bad fuser lamp. New lamp is good. H4 still flashing. When I try C INT 0 INT display won't go blank. H4 continues to flash right thru simulation , never stopping. Too of control panel and pressed switches directly but still no luck. I would go back with thermostat too but shouldn't machine allow me to get into simulation mode. Is this a oper pwb or main board problem. Possibly one of the print switches for sim (INT ,C or 0)? I could have checked them as I had board out but was so frustrated and wasted so much time, couldn't think straight anymore.Any advice is appreciated . Customer wants to keep this machine and is willing to spend the $ to fix. Already quoted $275 as had to make 2 trips and pay several tolls. Now it will be at least $350. Frank/ActionPhotocopy
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: SF7850 can't reset h4

    This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from

    Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com

    Comment

    • axyun
      Service Manager

      Site Contributor
      1,000+ Posts
      • Aug 2007
      • 1323

      #3
      Re: SF7850 can't reset h4

      Hi Paul. .I would appreciate it if you wouldn't try to sell a manual to me when I ask for help. After all isn't that what this site is for . I have the service and parts manual. That's how i know the simulation and diagnotic codes. Not all the answers are to be found in the manual. If you have no other response than to sell amanual please refrain from doing so when I request help ont his site. If I want a manual., there is a manual request dept on this site.
      I like to wish you a healthy, happy and prosperous new year, Paul. Frank

      Comment

      • lky1978
        Trusted Tech

        250+ Posts
        • Mar 2009
        • 483

        #4
        Re: SF7850 can't reset h4

        Originally posted by axyun
        Hi Paul. .I would appreciate it if you wouldn't try to sell a manual to me when I ask for help. After all isn't that what this site is for . I have the service and parts manual. That's how i know the simulation and diagnotic codes. Not all the answers are to be found in the manual. If you have no other response than to sell amanual please refrain from doing so when I request help ont his site. If I want a manual., there is a manual request dept on this site.
        I like to wish you a healthy, happy and prosperous new year, Paul. Frank
        for your case, i think the button switch on panel malfunction. so you need to bring the multimeter to test it.

        Comment

        • axyun
          Service Manager

          Site Contributor
          1,000+ Posts
          • Aug 2007
          • 1323

          #5
          Re: SF7850 can't reset h4

          I have 3 of these print switches(qsw-p0425fczz) in stock though I could have swapped one from another on board that is not critical as mentioned. Is there anything else i should consider? I guess the print switches could be good and I could have a bad circuit in one of the boards. It's just that it is not a local call and want to be as prepared as possible.
          It is definate though that a bad thermostat should not stop my accessing the simulation mode, correct? I don't have a thermostat in stock but will check if there is the identical one on one of the machines I have. Frank

          Comment

          • blue_492
            Technician
            • Dec 2011
            • 10

            #6
            Re: SF7850 can't reset h4

            Sounds like sticky buttons on panel.Some time they free up. Start button or c button may be stuck, try pressing them in code order while wobbing moton on each button.

            Do to age of machine and your travel, I would try to upgrade machine and take old machine to shop.

            Comment

            • axyun
              Service Manager

              Site Contributor
              1,000+ Posts
              • Aug 2007
              • 1323

              #7
              Re: SF7850 can't reset h4

              Thanks Don. That's good advice. I forgot about sticking buttons. I'll try that before checking print switches with meter. I am keeping another machine in mind thought this guy is limited in $ and does larger size documents and would need the 11x17 feature.Frank

              Comment

              • JustManuals
                Field Supervisor

                5,000+ Posts
                • Jan 2006
                • 9838

                #8
                Re: SF7850 can't reset h4

                Frank, There are other people who read this thread, and they might need the manual.

                Comment

                • blue_492
                  Technician
                  • Dec 2011
                  • 10

                  #9
                  Re: SF7850 can't reset h4

                  Do other people share there manuals at no charge on this site?

                  Comment

                  • BMSInc95
                    Technician

                    50+ Posts
                    • Sep 2011
                    • 66

                    #10
                    Re: SF7850 can't reset h4

                    LOL that is like repairing an 8-track player. Sorry but it may be time to upgrade to maybe a SF-2020

                    Comment

                    • moreroof
                      Junior Member
                      • Aug 2010
                      • 9

                      #11
                      Re: SF7850 can't reset h4

                      try swap the control/operating panel with working one, if it solve the problem then troubleshoot the panel.

                      Comment

                      • copyguy1989

                        #12
                        Re: SF7850 can't reset h4

                        I can't remember what the display board looks like but have you tried both CP0P and C00C? I'm thinking it's one of those then 15 and print.
                        Yes, check those other buttons.

                        Comment

                        • axyun
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Aug 2007
                          • 1323

                          #13
                          Re: SF7850 can't reset h4

                          Thanks guys. I was back there today and first made sure no keys were stuck. Then I replace all 3 print switches that are used for simulation (C,Interrupt,0). Still can't get into simulation. The sequence is C,Interrupt,0,Interrupt. It may be a control panel(there are 2, one connected to the other). So it could be either operation panel or possibly main board. Not sure where to go from here. Don't have these old boards anymore. Frank

                          Comment

                          • Motormount
                            Technician

                            50+ Posts
                            • Sep 2010
                            • 78

                            #14
                            Re: SF7850 can't reset h4

                            The switches on those op panels are wired in a matrix so that a cracked solder connection on one switch can prevent another switch from working. Look for cracked solder, especially on the most used keys, which sometimes can be identified by the wear on the corresponding button itself.
                            You can also check the schematic to determine where to test for continuity - but not at the key, as your probe will most likely close the circuit.
                            Finally, timing is everything: if you input the sequence too slowly, it won't work.
                            Best bet is to upgrade. AR-M207s are plentiful and cheap.

                            Comment

                            • axyun
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Aug 2007
                              • 1323

                              #15
                              Re: SF7850 can't reset h4

                              Yhanks Motormount. Frank

                              Comment

                              Working...