I am by no means a copy tech, but sometimes trying to wait for a technician to arrive is very painful. I am receiving an error code of F2-37 on my machine. I know how to get into the maintinance menu, and I was wondering if there is any way to clear this error while I wait for the tech. Can anyone help? Thanks
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F2~37 is a Drum Process Control error, if it does not clear with a couple of power-up cycles...then the only thing you can do is wait for a suitably qualified Engineer to fault check the Drum unit and sensors.
Just trying to clear the error code within maintenance program will not solve anything until the root cause has been found as this code will repeat and continue to stop the machine until it is dealt with..regards
John
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" The Game never ends..When your whole World depends..On the Turn of a Friendly Card..." -
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Amen. The Drum Mark and ID sensors can get dirty if the lower seal starts to warp or leak.
It's messy, you don't have the right equipment or parts, and its fairly difficult to get to. Let the pro's take care of this one.
=^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Well the tech was just here ad apparently the guy who was here yesterday failed to plug in some wire that was attatched to the drum. It took him all of about 2 minutes to find it and fix it. We are back uo and running!
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Ha Ha Ha....
I've done that myself 5 or 6 times!
=^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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