Sharp printing to Win 8 64 bit

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  • Doug Money
    Technician
    • Nov 2011
    • 41

    #1

    Sharp printing to Win 8 64 bit

    I have a customer with a Sharp AR-M237 that just
    replaced the computer with a Win 8 64 bit. I tried
    to install in compatibility mode (XP SP3) but I
    cannot get it to print. I am printing to the usb
    port. Any ideas I may not have tried yet? Thanks.
  • ruben
    The New Guy

    1,000+ Posts
    • Oct 2012
    • 1203

    #2
    Re: Sharp printing to Win 8 64 bit

    Get them to upgrade to Windows 7, or download the Windows 7 x64 drivers and try them.

    Comment

    • Doug Money
      Technician
      • Nov 2011
      • 41

      #3
      Re: Sharp printing to Win 8 64 bit

      I tried the Win 7 64 bit first and that was a no go. Has anybody actually done this configuration and have you made it work? MS says it can be done, but not so sure myself if it can yet.

      Comment

      • mojorolla
        The Wolf

        2,500+ Posts
        • Jan 2010
        • 2583

        #4
        Re: Sharp printing to Win 8 64 bit

        I did this a few weeks back. It was Windows 8 64bit and the Windows 7 64bit driver worked without any tweaking. The machine was a MX-B402SC though, much newer than an AR machine.....


        Failing to plan is planning to fail!!!

        Comment

        • thunderchaser7
          Junior Member
          • Mar 2013
          • 8

          #5
          Re: Sharp printing to Win 8 64 bit

          try to use the twain drivers.

          Comment

          • ZOOTECH
            Senior member of CRS

            Site Contributor
            2,500+ Posts
            • Jul 2007
            • 3375

            #6
            Re: Sharp printing to Win 8 64 bit

            Originally posted by thunderchaser7
            try to use the twain drivers.
            Uh, twain drivers are for pull scanning if I'm not mistaken; perhaps, you meant GDI driver for USB printing.
            "You can't trust your eyes, if your mind is out of focus" --

            Comment

            • Toner Boy
              Trusted Tech

              Site Contributor
              250+ Posts
              • Aug 2007
              • 357

              #7
              Re: Sharp printing to Win 8 64 bit

              Uhhh, huh huh huh...uhhhh huh huh. Yeah.

              Comment

              • cthomas16
                Junior Member
                • Jan 2013
                • 7

                #8
                Re: Sharp printing to Win 8 64 bit

                Windows 8 has driver signature enforcement turned on and an unsigned driver will not be installed. Check out the Technical Tip attachment to find out how to turn it off to install your driver.
                Attached Files

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22996

                  #9
                  Re: Sharp printing to Win 8 64 bit

                  This has come up at our office recently. The bulletin works. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • Akitu
                    Legendary Frost Spec Tech

                    Site Contributor
                    2,500+ Posts
                    • Oct 2010
                    • 2595

                    #10
                    Re: Sharp printing to Win 8 64 bit

                    There's been a proper Windows 8 driver released since this post was first created.
                    Cthulhu for president! Why settle for the lesser evil?

                    Comment

                    • Ben Around
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Apr 2012
                      • 151

                      #11
                      Re: Sharp printing to Win 8 64 bit

                      Originally posted by blackcat4866
                      This has come up at our office recently. The bulletin works. =^..^=
                      Had this come up twice in the past two weeks.The bulletin fixed both situations.

                      Comment

                      • ZOOTECH
                        Senior member of CRS

                        Site Contributor
                        2,500+ Posts
                        • Jul 2007
                        • 3375

                        #12
                        Re: Sharp printing to Win 8 64 bit

                        Originally posted by cthomas16
                        Windows 8 has driver signature enforcement turned on and an unsigned driver will not be installed. Check out the Technical Tip attachment to find out how to turn it off to install your driver.
                        How to Disable Driver Signature Enforcement to allow installation of Windows 7 Printer Drivers on Windows 8 - FotoClub Inc

                        This link will give a generic overview of the same info from the tech bulletin (but with pictures, yippee!).
                        "You can't trust your eyes, if your mind is out of focus" --

                        Comment

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