tosh 556-656 z folds

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • cpjim
    Technician
    • May 2015
    • 47

    #1

    tosh 556-656 z folds

    after addressing the firmware and 0/5 4532-4534 adjustments, we still get intermittent z fold jams usually on duplex only. the folded part of the copy has no image so it is happening before the drum. we have been chasing this problem around for quite a while. can anyone shed any light on this problem? thanks........
  • didi2005
    Trusted Tech

    250+ Posts
    • May 2011
    • 401

    #2
    Re: tosh 556-656 z folds

    Normally Z-fold is due to registration timing, where normally after change registration clutch problem will solve, but not sure about this model because the last giant machine I've handle is e600...

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22930

      #3
      Re: tosh 556-656 z folds

      Take a look at the white idler pulleys on the right doors. The grease will get thick, and those rollers will get difficult to turn. Take the door apart and clean the bushings and shafts, and apply a couple drops of light oil to each bushing. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • cpjim
        Technician
        • May 2015
        • 47

        #4
        Re: tosh 556-656 z folds

        thanks for the response, i'll check that stuff out. any more ideas?

        Comment

        • Benjamino1

          #5
          Re: tosh 556-656 z folds

          Hi,
          Did you ever get to the bottom of this?
          I also have one doing it?

          Thanks

          Ben

          Comment

          • cpjim
            Technician
            • May 2015
            • 47

            #6
            Re: tosh 556-656 z folds

            we still see this problem on occasion. make sure the duplex unit is turning freely, clean all rollers and check all idler rollers, replace 3 transport clutches on feed units if needed. replace black actuator on left side door, the lower one. even after doing all this you we still see the problem intermittently.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22930

              #7
              Re: tosh 556-656 z folds

              How many clicks? =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • cpjim
                Technician
                • May 2015
                • 47

                #8
                Re: tosh 556-656 z folds

                most of our 556-656's have between 1 million and 3 million, a few at almost 4 million.

                Comment

                • arnh79
                  Trusted Tech

                  Site Contributor
                  VIP Subscriber
                  250+ Posts
                  • Apr 2010
                  • 464

                  #9
                  Re: tosh 556-656 z folds

                  Originally posted by cpjim
                  we still see this problem on occasion. make sure the duplex unit is turning freely, clean all rollers and check all idler rollers, replace 3 transport clutches on feed units if needed. replace black actuator on left side door, the lower one. even after doing all this you we still see the problem intermittently.
                  We're fighting with the same issue. When you say black actuator what are you referring to? Thanks.
                  Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

                  Comment

                  • cpjim
                    Technician
                    • May 2015
                    • 47

                    #10
                    Re: tosh 556-656 z folds

                    Originally posted by arnh79
                    We're fighting with the same issue. When you say black actuator what are you referring to? Thanks.
                    open the left side door , it's the lowest black actuator you see, on the door section. i think it's called the reverse section sensor. you get to it by removing the exit door cover. the soft black plastic actuator gets a flat spot on it and causes a timing problem.

                    Comment

                    • bryand
                      Technician

                      50+ Posts
                      • Jul 2008
                      • 92

                      #11
                      Re: tosh 556-656 z folds

                      there is a tsb for this issue, an updated LGC board is available. Also be sure the machine doesn't have the defective a18 sensors in it.

                      Comment

                      • cpjim
                        Technician
                        • May 2015
                        • 47

                        #12
                        Re: tosh 556-656 z folds

                        Originally posted by bryand
                        there is a tsb for this issue, an updated LGC board is available. Also be sure the machine doesn't have the defective a18 sensors in it.
                        thanks for the reply, can you elaborate about the defective a 18 sensor---jim

                        Comment

                        • bryand
                          Technician

                          50+ Posts
                          • Jul 2008
                          • 92

                          #13
                          Re: tosh 556-656 z folds

                          there was a bad batch of sensors that Toshiba got from Sharp. If you look down from the top of the sensor you will see 3 tiny circles with a letter followed by 2 numbers. A18 is the defective lot. They are in 556 series,4540 series, finishers,6550 adfs, pretty much anything made between 2011 and 2013.. Its been a complete nightmare. A 4540c has almost 30 of these sensors and takes 8-10 hours to replace them all. They fail completely or work intermittently when dusty.

                          Comment

                          • cpjim
                            Technician
                            • May 2015
                            • 47

                            #14
                            Re: tosh 556-656 z folds

                            Originally posted by bryand
                            there was a bad batch of sensors that Toshiba got from Sharp. If you look down from the top of the sensor you will see 3 tiny circles with a letter followed by 2 numbers. A18 is the defective lot. They are in 556 series,4540 series, finishers,6550 adfs, pretty much anything made between 2011 and 2013.. Its been a complete nightmare. A 4540c has almost 30 of these sensors and takes 8-10 hours to replace them all. They fail completely or work intermittently when dusty.
                            thanks for your help, i'll check that out----jim

                            Comment

                            Working...