Hello.
I have a Toshiba eStudio 256SE in my office. This machine is used by over 10 different persons also for scanning. We do send the scanned documents to a shared network path and this works fine. But when I started to configure the ScanToEmail option I got stuck. The problem is the machine wants a DNS and a SMTP Client to do the sending job. I have tried the DNS of my IPS and also a public domain DNS (8.8.8.8) but it doesn't work. As STMP Client I use my GMail SMTP of my e-mail account. I don't know where the problem is. Someone told me the ScanToEmail option can be used only if I would have an Exchange Server, but I don't have such a thing. When I try to ping an IP address from this machine I get the request time-out message. But if I ping an internal IP address of any computer in my network, it succedes. Is seems the machine cannot communicate with the internet although any other device connected to the network has internet access without problems. Where am I doing something wrong? Thanx everyone for any advice.
I have a Toshiba eStudio 256SE in my office. This machine is used by over 10 different persons also for scanning. We do send the scanned documents to a shared network path and this works fine. But when I started to configure the ScanToEmail option I got stuck. The problem is the machine wants a DNS and a SMTP Client to do the sending job. I have tried the DNS of my IPS and also a public domain DNS (8.8.8.8) but it doesn't work. As STMP Client I use my GMail SMTP of my e-mail account. I don't know where the problem is. Someone told me the ScanToEmail option can be used only if I would have an Exchange Server, but I don't have such a thing. When I try to ping an IP address from this machine I get the request time-out message. But if I ping an internal IP address of any computer in my network, it succedes. Is seems the machine cannot communicate with the internet although any other device connected to the network has internet access without problems. Where am I doing something wrong? Thanx everyone for any advice.