Toshiba 2830 ADF E-712 error

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  • gideon
    Trusted Tech

    Site Contributor
    250+ Posts
    • Dec 2009
    • 283
    #1

    Toshiba 2830 ADF E-712 error

    This is ADF MR-3018.
    ADF feed the original and eject it, copy comes out fine, the display goes to Jam E712.
    Replace ADF paper registration switch, and ADF board.
    The registration switch works fine.
    When executing simulation 03-FAX-7 the only switch highlighted is the "E", none of the other switches respond, (all the other squares stay blank activated or not).
    Any idea?
    Thanks
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22997
      #2
      Re: Toshiba 2830 ADF E-712 error

      Before you make this overly complex, I would suggest doing a visual inspection of the separation roller. Most E712, E721 jams are caused by one or more flat spots worn on the separation roller.

      In situations like this I clean the remaining rollers, examine and possibly replace the DF rollers. If you still have a problem after that we can discuss it further. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • gideon
          Trusted Tech

          Site Contributor
          250+ Posts
          • Dec 2009
          • 283
          #3
          Re: Toshiba 2830 ADF E-712 error

          Originally posted by blackcat4866
          Before you make this overly complex, I would suggest doing a visual inspection of the separation roller. Most E712, E721 jams are caused by one or more flat spots worn on the separation roller.

          In situations like this I clean the remaining rollers, examine and possibly replace the DF rollers. If you still have a problem after that we can discuss it further. =^..^=

          The problem is that there is no jam, the paper go through and ejected, and the copy comes out with perfect registration.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22997
              #4
              Re: Toshiba 2830 ADF E-712 error

              Look for something like this:

              Original Detection Flag Toshiba.JPG

              The original detection sensor may touch the sides of the valley. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • gideon
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Dec 2009
                  • 283
                  #5
                  Re: Toshiba 2830 ADF E-712 error

                  Originally posted by blackcat4866
                  Look for something like this:

                  [ATTACH=CONFIG]36717[/ATTACH]

                  The original detection sensor may touch the sides of the valley. =^..^=
                  I didn't think about this option, thanks. I'll get back to the copier after the Holiday.

                    Comment

                    • toshibaestudio
                      Trusted Tech

                      100+ Posts
                      • Jun 2016
                      • 116
                      #6
                      Re: Toshiba 2830 ADF E-712 error

                      Check also the plastic actuator that trigger the sensor...Sometimes it might be out of position...

                        Comment

                        • gideon
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Dec 2009
                          • 283
                          #7
                          Re: Toshiba 2830 ADF E-712 error

                          Conclusion:
                          The feed roller was misinstalled, and the original empty switch (S3) stays always on.
                          I didn't know what was done to this machine prior to my arrival, I was sent to figure out the E712.
                          Guys your help pointed me to the right direction.
                          Thanks.

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