[Error Code] Toshiba E-studio2010AC F101

[jacem]

Hello
I am a beginner on your forum and thank you for your help
My Toshiba printer shows the F101 error after I formatted the hard drive of it.
can someone help me put it back in service with the firmware?

The printer is almost new and did not display an error before
A beginner's mistake ...
Thank you

[Phil B.]

Re: Toshiba E-studio2010AC F101

Hello
I am a beginner on your forum and thank you for your help
My Toshiba printer shows the F101 error after I formatted the hard drive of it.
can someone help me put it back in service with the firmware?

The printer is almost new and did not display an error before
A beginner's mistake ...
Thank you

why did you format the drive in the first place?


do you have the service manual?

[jacem]

Toshiba E-studio2010AC F101

Hello
Thank you for your reply

I initially had a CA00 error so I cleaned the whole machine.
I then wanted to reset the machine to remove the error
I was wrong in handling and effectively erased Svram and HDD

PS : I dont have service manual for this one

[Phil B.]

Re: Toshiba E-studio2010AC F101

Hello
Thank you for your reply

I initially had a CA00 error so I cleaned the whole machine.
I then wanted to reset the machine to remove the error
I was wrong in handling and effectively erased Svram and HDD

PS : I dont have service manual for this one

You service a machine, being a noob without a service manual? Are you employed with a company or are you indy?
Put a request in the 'manual request' forum.

Sent from my SM-G960U using Tapatalk

[jacem]

Re: Toshiba E-studio2010AC F101

Hello
yes I am independent and network technician, by wanting to troubleshoot I found myself in this situation

Anyhow, thanks for your help

[SalesServiceGuy]

Re: Toshiba E-studio2010AC F101

How exactly did you erase the SVRAM and the HDD within the copier?


1. Turn the power of the equipment OFF and check the
connection of the HDD.

- Connector and harness check
- Check if the connector pins of the HDD are bent.
- Check if HDD for other equipment is not installed.
- Check if SRAM for other equipment is not installed.


2. If the error still occurs after step 1, perform the following.


- Perform HS-73 Firmware Assist mode -> Key
Backup/Restore and check that each Key Status is
"OK".
- If not, recover the key (press [Key] and select the
menu, and then press [Execute]).


3. If the error still persists after step 2, perform the
following.

- Perform HS-73 Firmware Assist mode -> Format
HDD, and then install "System software" (HS-49
Firmware Update mode -> SYSTEM SOFTWARE
(HD Data)).

Notes:
The following items will be deleted by HS-73
Firmware Assist mode -> Format HDD.
• Message Log
• Job Log
• Spool Data (Print, Email reception)
• Template
If F101_1 occurs with secure HDD or the error
persists after performing step 3, perform step 3 after
performing HS-74 HDD Assist mode -> Revert
Factory Initial Status HDD.


4. If the error persists even after step 3, replace the HDD.


5. If the error persists even after step 4, replace the HDD
harness.


6. If the error persists even after step 5, replace the SYS
board.

[blackcat4866]

Re: Toshiba E-studio2010AC F101

When you get your HDD situation sorted out, the CA00 error is the lack of developer density patches or color registration patches. Based on what you've done so far, I'm going to recommend that you hire somebody who knows what they're doing. =^..^=

[jacem]

Re: Toshiba E-studio2010AC F101

Good morning all
Thanks for your help
I have formatted the hard drive of the machine correctly as instructed by SalesServiceGuy,
the machine is now asking for OS firmware to proceed with the OS upgrade
Do any of you have this one?
thank you for helping me