Toshiba e-Studio 3515AC Airprint

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  • Alex1
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2012
    • 285

    Toshiba e-Studio 3515AC Airprint

    I have a Toshiba e-Studio 3515AC I am connecting to a mac via Airprint, after doing so sits on idle as soon as I try and print goes in to pause Status then I try and resume the job then back again in to pause Status. This is being connected via secure Airprint. Has anyone come across this issue before?
  • Blizzoo
    Senior Tech

    Site Contributor
    500+ Posts
    • Aug 2013
    • 586

    #2
    Re: Toshiba e-Studio 3515AC Airprint

    Does it prints from another device, ex a iPhone? Any user authentication turned ON? What version of OS? Do you use the Toshiba driver or the one Mac suggest?
    Defects are simple, our mind is complicated

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    • Alex1
      Trusted Tech

      Site Contributor
      250+ Posts
      • Oct 2012
      • 285

      #3
      Re: Toshiba e-Studio 3515AC Airprint

      Originally posted by Blizzoo
      Does it prints from another device, ex a iPhone? Any user authentication turned ON? What version of OS? Do you use the Toshiba driver or the one Mac suggest?
      Thank you for your reply. I ended up doing a factory reset from the machine menu re connected the Mac to the machine via secure Airprint sent a job and printed fine. It originally was printing from a iPhone and tablet just not mac desktop or laptop. Works fine now after reset.

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      • SalesServiceGuy
        Field Supervisor

        Site Contributor
        5,000+ Posts
        • Dec 2009
        • 7825

        #4
        Re: Toshiba e-Studio 3515AC Airprint

        Secure Airprint. That is a new one for me. I am glad you got it to work on a eBridge Next copier.

        Does Secure AirPrint mean like Toshiba's Private Print or does it mean like Encrypted print?

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        • Alex1
          Trusted Tech

          Site Contributor
          250+ Posts
          • Oct 2012
          • 285

          #5
          Re: Toshiba e-Studio 3515AC Airprint

          Originally posted by SalesServiceGuy
          Secure Airprint. That is a new one for me. I am glad you got it to work on a eBridge Next copier.

          Does Secure AirPrint mean like Toshiba's Private Print or does it mean like Encrypted print?
          Yeah im glade it's resolved too. Correct Secure Airprint is encrypted prints between the computer and device

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