ES3555c skewing duplexing

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1130
    #1

    ES3555c skewing duplexing

    I have a estudio 3555c with saddle stitch fins
    1) the second side of a duplexed image is skewed ive lubed all the paper feed points, rollers etc.. the is a small paper guide gate right above the fuser that seems to not fully function as in it sorta catches slightly when it opens and closes, but im not sure this has anything to do with duplexing
    2) the saddle stitch finisher jams the machine "paper miss fed in folder area" there is no paper in the area and we were not folding a booklet...? we were using the sort function, but not folder. can this be resolved with any re set function? or no
    Thank yo for any suggestions
    Tags: area, duplexing, folder, function, paper
    • Logged-on
      Trusted Tech

      100+ Posts
      • Sep 2010
      • 197
      #2
      Re: ES3555c skewing duplexing

      What's the condition of your fuser rollers? I've seen lots of duplexed jams occur because of paper sticking to the fuser rollers.

      If your finisher is jamming check the sensors, there's an output test in it's service manual.

        Comment

        • Rusty.Harris
          Senior Tech

          Site Contributor
          500+ Posts
          • Jan 2021
          • 535
          #3
          Re: ES3555c skewing duplexing

          Originally posted by Logged-on
          What's the condition of your fuser rollers? I've seen lots of duplexed jams occur because of paper sticking to the fuser rollers.

          If your finisher is jamming check the sensors, there's an output test in it's service manual.


          And along with the fuser rollers, if they've been in a long time, the lower roller can swell, or at least one side or the other, changing the speed between the
          fuser and the drive/alignment rollers, which can pull/push the paper at the wrong speed.

            Comment

            • digicor
              Service Manager

              1,000+ Posts
              • Jul 2008
              • 1130
              #4
              Re: ES3555c skewing duplexing

              any advice for this? and its not duplexing either,
              2) the saddle stitch finisher jams the machine "paper miss fed in folder area" there is no paper in the area and we were not folding a booklet...? we were using the sort function, but not folder. can this be resolved with any re set function? or no
              Thank yo for any suggestions

                Comment

                • digicor
                  Service Manager

                  1,000+ Posts
                  • Jul 2008
                  • 1130
                  #5
                  Re: ES3555c skewing duplexing

                  Originally posted by Rusty.Harris
                  And along with the fuser rollers, if they've been in a long time, the lower roller can swell, or at least one side or the other, changing the speed between the
                  fuser and the drive/alignment rollers, which can pull/push the paper at the wrong speed.
                  thank you for the response, i am a Ricoh/KMilonta Tech, doing a favor for a client on these toshibas, can u explain to me where i would change the speed you are referring to?
                  is the Svc mode 806806 ? sorry for the questions then section like 5 or 6?

                    Comment

                    • arnh79
                      Trusted Tech

                      Site Contributor
                      VIP Subscriber
                      250+ Posts
                      • Apr 2010
                      • 455
                      #6
                      Re: ES3555c skewing duplexing

                      Another common issue with this series is a loss of tension on the white idler rollers mounted to the outside of the fuser assembly and in the exit path area. The plastic that the leaf springs attach to often break, so the idler rollers don't provide sufficient tension. This will cause skewing and jamming.
                      Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22599
                          #7
                          Re: ES3555c skewing duplexing

                          E110, E510, and paper skew might be caused by lack of idler roller pressure. The small plastic retainer feature can be repaired with a length of small paper clip, bent like a staple, and some strategically positioned #67 drilled holes.

                          Leaf Spring Repair3.jpgLeaf Spring Repair2.jpgLeaf Spring Repair1.jpg

                          Regarding the saddle stitcher, you're going to have to track down each sensor and figure out which one is not changing state. You can check sensor output in 03 mode (and a little manual reading). =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

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