e-studio 2550c scan to mfp local

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  • bruce 49dcs
    Trusted Tech

    100+ Posts
    • Jan 2017
    • 140
    #1

    e-studio 2550c scan to mfp local

    they say there is no such thing as a stupid question well here it comes I hit scan then scan then scan to file and boom mfp local is grayed out ive had this before and cant remember what it was thanks for the help
    Tags: boom, grayed, local, mfp, scan
    • bsm2
      IT Manager

      25,000+ Posts
      • Feb 2008
      • 27411
      #2
      Re: e-studio 2550c scan to mfp local

      Is it using Smb or ftp?

      Try rebooting PC and copier

        Comment

        • clint@clintsimonsen.com
          Trusted Tech

          Site Contributor
          100+ Posts
          • May 2013
          • 117
          #3
          Re: e-studio 2550c scan to mfp local

          Has it got the HDD option some of the Lows use an SSD and don't do scan to local.
          Check the scan to folder settings in the admin area of Web page, check the permissions on first page of admin area.

          Sent from my Nokia 8.3 5G using Tapatalk

            Comment

            • J_Arnold
              IT Director

              50+ Posts
              • Sep 2021
              • 87
              #4
              Re: e-studio 2550c scan to mfp local

              You can disable this in Top Access under Admin. Any chance someone has been in the UI playing around, or is this a new install?

              Last edited by J_Arnold; 12-16-2021, 04:06 PM. Reason: added Pic
              “First comes smiles, then lies. Last is gunfire."

                Comment

                • SalesServiceGuy
                  Field Supervisor

                  Site Contributor
                  5,000+ Posts
                  • Dec 2009
                  • 7863
                  #5
                  Re: e-studio 2550c scan to mfp local

                  Originally posted by J_Arnold
                  You can disable this in Top Access under Admin. Any chance someone has been in the UI playing around, or is this a new install?
                  ... this happened to me yesterday. I wasted an hour trying to get Scan to FileShare working only to learn that someone had disabled the HDD in the first Admin tab of Top Access.

                  When working properly, I like to create a shortcut on the desktop and rename it Toshiba Scan and change the icon to something more colorful.

                  Make sure under Windows Control panel, Network settings that File & Print sharing is enabled.

                    Comment

                    • J_Arnold
                      IT Director

                      50+ Posts
                      • Sep 2021
                      • 87
                      #6
                      Re: e-studio 2550c scan to mfp local

                      Originally posted by SalesServiceGuy
                      ... this happened to me yesterday. I wasted an hour trying to get Scan to FileShare working only to learn that someone had disabled the HDD in the first Admin tab of Top Access.

                      When working properly, I like to create a shortcut on the desktop and rename it Toshiba Scan and change the icon to something more colorful.

                      Make sure under Windows Control panel, Network settings that File & Print sharing is enabled.
                      I like the way you think sir!
                      “First comes smiles, then lies. Last is gunfire."

                        Comment

                        • SalesServiceGuy
                          Field Supervisor

                          Site Contributor
                          5,000+ Posts
                          • Dec 2009
                          • 7863
                          #7
                          Re: e-studio 2550c scan to mfp local

                          Originally posted by J_Arnold
                          I like the way you think sir!
                          In the search area, type in \\ipaddress /

                          When you see FileShare show up, shortcut it.

                          Files will arrive in a folder name SCAN

                          ... if you right click the file you can send it to many places like My Computer or Email Recipient.

                          It takes two minutes to complete and is part of my backup scan system if Scan to Folder/Email is down.

                          When down, I always first try to Windows 10 Quick Assist or TeamViewer in to save time/travel expense/ aggravation/help the planet/ loss of potential productivity.

                            Comment

                            • bruce 49dcs
                              Trusted Tech

                              100+ Posts
                              • Jan 2017
                              • 140
                              #8
                              Re: e-studio 2550c scan to mfp local

                              Originally posted by SalesServiceGuy
                              ... this happened to me yesterday. I wasted an hour trying to get Scan to FileShare working only to learn that someone had disabled the HDD in the first Admin tab of Top Access.

                              When working properly, I like to create a shortcut on the desktop and rename it Toshiba Scan and change the icon to something more colorful.

                              Make sure under Windows Control panel, Network settings that File & Print sharing is enabled.

                              sounds good going away this weekend to see christmas lights in celebration florida ill let you know next week if solved thanks to everyone for the input

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