Toshiba 5528A Waste Toner Box Full

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  • laodaii
    Junior Member
    • Jan 2025
    • 8

    #1

    Toshiba 5528A Waste Toner Box Full

    I have replaced the waste toner cartridge and also replaced the waste toner motor but still get the error message
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  • Munter
    Member

    Site Contributor
    • Jul 2011
    • 23

    #2
    Are you getting CD40 error code, if so your logic board might be fried. If you have access to the Toshiba Portal there is a BSI detailing this issue.

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    • Rusty.Harris
      Senior Tech

      Site Contributor
      500+ Posts
      • Jan 2021
      • 631

      #3
      There was a TSB issued in March of 2025 regarding a problem with the waste toner paddle motor M7.
      As mentioned above, it takes out the driver on the logic board. If you replace the logic board, REPLACE
      the logic board as well.
      Log into the TABS site, in tech to go and look up TSB-3113.
      Fill out the info & open a hotline ticket. I'm guessing ATSG will want the motor/board back and send
      you a replacement.
      It might also help, again, if you have access to the TABS sight to download and run the board diagnostic
      tool. It will pretty much take the guess work out of it.

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      • Blizzoo
        Senior Tech

        Site Contributor
        500+ Posts
        • Aug 2013
        • 608

        #4
        [QUOTE=Rusty.Harris;n1621558If you replace the logic board, REPLACE
        the logic board as well.
        [/QUOTE]

        I'm sure he reffered to replace as pair logic board and the waste toner motor
        Defects are simple, our mind is complicated

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