Toshiba 4515AC Waste Box Full won't reset

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  • buzz
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2013
    • 279
    #1

    Toshiba 4515AC Waste Box Full won't reset

    Did both
    05-4833 cycle
    08-6984 reset counter

    Also installed with new empty waste container.
    Still showing box full

    1000006422.jpg

    What else do I need to do to get this to reset?
    Tags: box, full, reset, showing, waste
    • Vincent128
      Trusted Tech

      Site Contributor
      250+ Posts
      • Sep 2015
      • 331
      #2
      Re: Toshiba 4515AC Waste Box Full won't reset

      Never had to reset anything with codes for WT bottle...

      scroll to the end of the slide show movie.

      make sure the slip clutch mechanism is not bound / rotation sensor filled with toner dust.

        Comment

        • arnh79
          Trusted Tech

          Site Contributor
          VIP Subscriber
          250+ Posts
          • Apr 2010
          • 458
          #3
          Re: Toshiba 4515AC Waste Box Full won't reset

          Could also be a faulty or dirty optical sensor that reads the toner waste level through the clear portion of the TB.
          Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22694
              #4
              Re: Toshiba 4515AC Waste Box Full won't reset

              The bottle detection window must be clear/clean, not just empty.

              A malfunctioning door interlock could cause this, if it's not detecting door open/door close.

              And yes there is a photointerrupter that detects rotation of the waste bottle motor. If that photointerrupter gets dusty it cannot count rotations.

              I've also seen new-defective waste bottles in which the mechanism just won't turn or is broken even before you install it. I remember one specific occasion in which the waste bottle front and back halves had no glue, and when I touched it it fell apart into two very messy pieces. I don't plan on repeating that one. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • hidius
                  Trusted Tech

                  100+ Posts
                  • Jun 2015
                  • 128
                  #5
                  Re: Toshiba 4515AC Waste Box Full won't reset

                  Check 08-4541 .. default should be 0 .. if not change it to 0

                    Comment

                    • sappa12
                      Technician
                      • Sep 2023
                      • 48
                      #6
                      Re: Toshiba 4515AC Waste Box Full won't reset

                      Originally posted by hidius
                      Check 08-4541 .. default should be 0 .. if not change it to 0
                      this only works if 08/4768 is set on 1 or 2 ,this generate error code CD40, if customer somehow manage to skip replacing the waste box*

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