Toshiba eSTUDIO 45 error code F07

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  • Gabriel
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jun 2006
    • 139

    #1

    Toshiba eSTUDIO 45 error code F07

    F07 Communication error between boards (LGC and SYS boards)

    I had replaced the Hard Drive, The main power supply, the wiring is OK and all connectors from/to the LGC and SYS boards were replaced.

    I think the problem could be LGC board, SYS board or corrupted firmware.
    but how can I find out wich one is damaged.

    Any help is welcome


    Regards
    Gabriel
  • Mr Spock
    Vulcan Inventor of Death

    1,000+ Posts
    • Aug 2006
    • 2064

    #2
    firmware is where I would start along with the wall power. Check 08-253 for any entries with fffffffff fffffffff in them. That indicates a power surge.
    And Star Trek was just a tv show...yeah right!

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    • Gabriel
      Trusted Tech

      Site Contributor
      100+ Posts
      • Jun 2006
      • 139

      #3
      Thanks Mr Spock

      The firmware was updated and machine is working fine

      Comment

      • Boogotshot
        Technician

        50+ Posts
        • Jul 2007
        • 61

        #4
        Got an E28 here with the same problem. Suspect bad system board. The copier is in an open warehouse and is filthy as hell though. I'm cleaning it up but somehow I don't think that is going to do a whole lot of good.
        sigpic No! we never do that with the copier.

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        • Gabriel
          Trusted Tech

          Site Contributor
          100+ Posts
          • Jun 2006
          • 139

          #5
          Hello Boogotshot
          Follow Mr. Spock directions:

          firmware is where I would start along with the wall power. Check 08-253 for any entries with fffffffff fffffffff in them. That indicates a power surge.

          Regards
          Gabriel

          Comment

          • Boogotshot
            Technician

            50+ Posts
            • Jul 2007
            • 61

            #6
            Checked error history. No fffffffffff fffffffffff errors found. Will attempt to update firmware first though.
            sigpic No! we never do that with the copier.

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            • Gabriel
              Trusted Tech

              Site Contributor
              100+ Posts
              • Jun 2006
              • 139

              #7
              Hello Boogotshot
              Before you upgrade the firmware:
              • Unplug/Plug all connectors from LGC and Sys boards (look for pinched wires)
              • check the voltages out of the Main power supply and make sure they are all there.
              I had faced this code twice:
              1. Running copies sometimes pop-up the code, I replace main power supply to fix it.
              2. Machine dead, all you see is the service code, I had to upgrade the Firmware
              Hope this help you

              Regards
              Gabriel

              Comment

              • Boogotshot
                Technician

                50+ Posts
                • Jul 2007
                • 61

                #8
                Replaced SYS board, did not fix the problem. Machine still will not flash the firmware. Next step is to replace the LGC. No pinched wires found on the machine. (believe me I had this thing stripped down) Probably had a power surge in there and took out the logic board. New SYS board will update but no activity on the LGC.
                sigpic No! we never do that with the copier.

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                • Gabriel
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Jun 2006
                  • 139

                  #9
                  Hello Boogoshot

                  I understand the feeling.
                  I got this replay from LostInTexas:

                  "Unplug everything on the LGC
                  except the connectors for the
                  power supply and the SYS board
                  and plug them in one at a time until
                  the code comes back and them
                  troubleshoot at the component level."


                  Hope this help you as much to me.

                  Regards
                  Gabriel

                  Comment

                  • Boogotshot
                    Technician

                    50+ Posts
                    • Jul 2007
                    • 61

                    #10
                    Sorry dude, we don't troubleshoot at the component level. RFU = replace until fixed.
                    sigpic No! we never do that with the copier.

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                    • etsmultan
                      Trusted Tech
                      • Apr 2007
                      • 131

                      #11
                      have u e studio 450 laser saction unit?r any trick to remove ca20?

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                      • Boogotshot
                        Technician

                        50+ Posts
                        • Jul 2007
                        • 61

                        #12
                        Problem fixed. replaced logic board and updated firmware. Machine now works perfectly.
                        sigpic No! we never do that with the copier.

                        Comment

                        • Gabriel
                          Trusted Tech

                          Site Contributor
                          100+ Posts
                          • Jun 2006
                          • 139

                          #13
                          Hi Boogotshot
                          • I'm glad you fixed it.
                          Hello Etsmultan
                          • I removed the Laser unit for cleaning, when I put back it. I forgot plug an small connector on the laser unit (SNS connector)
                            also check all wires from laser unit to LGC board
                          I'll recommend you start a new Thread, Other guys are more experienced than me

                          Regards

                          Comment

                          • mckinley
                            Chief Twiddler

                            100+ Posts
                            • Dec 2006
                            • 150

                            #14
                            Originally posted by etsmultan
                            have u e studio 450 laser saction unit?r any trick to remove ca20?
                            As Gabriel said, maybe worth a new thread on this. the connections are always worth a look on laser, as are the connectors on logic, on a 4511 i had to visit for CA20 someone had updated some of the firmware, but not others, so it was conflicting & causing CA20. so i'd check the firmware revisions of the machine. i have heard of the NVRAM failing & causing that error also.
                            Happiness Is The Road.

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