Toshiba E-352 Cannot start application.

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Scijohn23
    Technician

    50+ Posts
    • Sep 2009
    • 91
    #1

    Toshiba E-352 Cannot start application.

    Hello all,

    I am working on a Toshiba E-studio 352. It is giving me a hard drive issue. First I reloaded the Hard drive thinking that this should solve my problem, yea right! So after hard drive is reloaded I am still getting the message on the op panel "can not start aplication". So now I remove a hard drive out of another E-352 that I know works and install it into this machine. Still the same message... I can't get to any of the service modes or anything.
    Suggestions welcomed.

    Thanks in advance.
    Tags: application, install, issue, panel, service, service modes, start, studio, toshiba
    • ivovb
      Senior Tech

      500+ Posts
      • Apr 2008
      • 695
      #2
      Try to reload the firmware completely. Not only the HDD part.

      BR
      I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

        Comment

        • jamesyboy
          toner monkey

          100+ Posts
          • Jul 2010
          • 188
          #3
          yes sounds hdd

          hold down c/3 select option 3 press print then reload firmware and format hdd

          only do c/3 if you have the firware otherwise it could be a toaster

            Comment

            • emujo
              Field Supervisor

              2,500+ Posts
              • Jun 2009
              • 3009
              #4
              Had this a few times..2 way you might correct it...1st if your are at the latest version (352 I think) take the MFP back down to ver 300 (full install) and then back to latest. 2nd use the recovery jig to set the MFP back to factory then reload latest f/w (full install). That message means that the OS is corrupt and can't load. Emujo
              If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                Comment

                • Scijohn23
                  Technician

                  50+ Posts
                  • Sep 2009
                  • 91
                  #5
                  Thank you for the help, Machine is fixed.

                    Comment

                    • emujo
                      Field Supervisor

                      2,500+ Posts
                      • Jun 2009
                      • 3009
                      #6
                      Don't want to pat myself on the back yet...what was the fix? Emujo
                      If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                        Comment

                        • Scijohn23
                          Technician

                          50+ Posts
                          • Sep 2009
                          • 91
                          #7
                          Ended up being the Firmware, currupted somehow I dont know but reloading it worked. Then still had to reload HDD, but checked it first with a HDD from my other machine that I know was good and it fired up fine. And once the original HDD was restored worked as well, Thanks.

                            Comment

                            • firewind
                              #8
                              Re: Toshiba E-352 can not find HDD data

                              hello,

                              Thank you very much in advance your interests

                              I turn on the machine does not perform any operation,Can not find HDD writes data on the screen.What I will do , How do I install the new version.Where I find program.


                              best regards

                              d.korkmaz@hotmail.co.uk

                                Comment

                                Previous template Next
                                Working...