Toshiba 3510c - CA00 Error - Yellow is printing gradient

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  • sambo
    Technician

    50+ Posts
    • May 2011
    • 60
    #1

    Toshiba 3510c - CA00 Error - Yellow is printing gradient

    Good afternoon....again,
    Thanks to you friendly people, I got a new transfer belt for this machine, and it is printing, however now there is another problem.

    I am getting a CA00 or CE40 error.
    The 08-573 is the only error counter going up.
    I changed the yellow developer, still the same.

    I have printed a totally yellow page and you can clearly see it looks like a gradient, so I'm assuming this printing behaviour is causing the error. The gradient is the same orientation if printing A4 or A4-R.

    Would anybody know why this problem is occurring?

    Thanks again,
    Sam

    IMG_1286.jpg
    Tags: friendly, occurring
    • canonbundy
      Senior Tech

      500+ Posts
      • Jun 2012
      • 607
      #2
      Re: Toshiba 3510c - CA00 Error - Yellow is printing gradient

      Originally posted by sambo
      Good afternoon....again,
      Thanks to you friendly people, I got a new transfer belt for this machine, and it is printing, however now there is another problem.

      I am getting a CA00 or CE40 error.
      The 08-573 is the only error counter going up.
      I changed the yellow developer, still the same.

      I have printed a totally yellow page and you can clearly see it looks like a gradient, so I'm assuming this printing behaviour is causing the error. The gradient is the same orientation if printing A4 or A4-R.

      Would anybody know why this problem is occurring?

      Thanks again,
      Sam

      [ATTACH=CONFIG]19688[/ATTACH]

      Looks like the Spring for the 2nd Transfer Roller for yellow inside the ITB unit is missing or the Roller Bushing is jammed down on 1 side.

        Comment

        • Flavio21
          #3
          Re: Toshiba 3510c - CA00 Error - Yellow is printing gradient

          Originally posted by canonbundy
          Looks like the Spring for the 2nd Transfer Roller for yellow inside the ITB unit is missing or the Roller Bushing is jammed down on 1 side.
          Yap, i say the same..

            Comment

            • sambo
              Technician

              50+ Posts
              • May 2011
              • 60
              #4
              Re: Toshiba 3510c - CA00 Error - Yellow is printing gradient

              Excellent, thanks guys, I will check it out and confirm the fix.

                Comment

                • sambo
                  Technician

                  50+ Posts
                  • May 2011
                  • 60
                  #5
                  Re: Toshiba 3510c - CA00 Error - Yellow is printing gradient

                  Just to close and finalise this thread I have fixed the problem.

                  I don't think this is what you were referring to, but led me to the problem.

                  What was wrong, was something I must have done when I was fitting a new transfer belt - again it's hard to describe with my limited knowledge of part names, but on the attached picture where the black arrow points is a plastic part (same on both sides) that moves and is attached to another roller (on bottom side next to drive roller).

                  This plastic part makes contact with another plastic part which is supposed to sit up under the black plastic part indicated by the red arrow - again I'm sorry about the description, just doing my best in case somebody ever has the same problem. It seems that it can easily be moved out of position if you don't know what you are doing.

                  So it was just a case pushing them back in to position, back under the black part, so the the roller got the tension it was supposed to get.

                  Thanks again.

                  Untitled.jpg

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