add toner problem (classic) bd-3560

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  • lowrider
    Technician
    • Nov 2007
    • 38

    add toner problem (classic) bd-3560

    I have an add toner problem on my classic BD 3560, it keeps on asking toner even when I put a new toner cartridge, the motor of the toner cartrigde works and it keep on filling the developing tank, I hope some Toshiba guru can help me with this problem- thank you very much and more power to copytech.com
  • Wild Bill
    Senior Tech

    500+ Posts
    • Jul 2005
    • 774

    #2
    I would be sure that toner is actually getting to the dv. I have had the toner drive spin freely and not turn the auger inside. Take it out and push the toner seal back and spin it. Toner should come out.

    Also Lanier and Toshiba toner are not interchangable (differant drive) If that is not the problem look at the developer gears, they may be stripped. Also the drum blade may not be wiping and sucking toner through it like a siv. Check the waste bottle.

    Also does it actually say BD-3560? I am used to just Toshiba 3560.
    Izzy

    Comment

    • lowrider
      Technician
      • Nov 2007
      • 38

      #3
      thanks bill, I've check that . toner is actually coming out, the add toner just wont go off, it went off awhile made three perfect copies , then it goes add toner again for a long time and it wont stop, i'll check the developer gears, the waste bottle is ok, I also have another question, where is tha waste toner bottle sensor, I dont see a sensor and i dont know how it detects full? -thanks, yes its a toshiba 3560 analog

      Comment

      • Sbarro
        Trusted Tech

        100+ Posts
        • Feb 2008
        • 176

        #4
        Enter 05-90 and try change 128 (default) to some lower value.
        "A process cannot be understood by stopping it. Understanding must move with the flow of the process, must join it and flow with it"

        "
        What do you despise? By this you are truly known"

        Guess who

        Comment

        • Wild Bill
          Senior Tech

          500+ Posts
          • Jul 2005
          • 774

          #5
          Waste Bottle full Sensor

          The way it works is when the waste bottle is full it backs up the toner auger in the cleaning unit and it is spring loaded. It pushes the auger back and hits the switch on the rear frame. It is a bad design, I tell my customers to empty the waste toner every time they change toner and they will run cleaner and won't go through as many drum blades. It's kinda screwy really.

          I don't think lowering the toner sensor value will help but you can try it. When was the last time you changed the developer? I bet its in the developer unit. Developer, driver gears or toner sensor. Some times if the dv is old it will pull or loose an amount of dv that messes up the toner sensor value and you just have to change the dv. Thats all I can think of good luck!
          Izzy

          Comment

          • Sbarro
            Trusted Tech

            100+ Posts
            • Feb 2008
            • 176

            #6
            Yes ,change the "90" settings it's one of the last things you should do.
            I assume that you did everything with dev unit already (check and replace material if needed). I once had such a unit with new material and everything was simply ok but only change this setting make machine works. Dev unit in two different machines do the same: adding toner forever ...
            Good luck.
            "A process cannot be understood by stopping it. Understanding must move with the flow of the process, must join it and flow with it"

            "
            What do you despise? By this you are truly known"

            Guess who

            Comment

            • lowrider
              Technician
              • Nov 2007
              • 38

              #7
              sbarro and wild bill, thanks so much, I'll change the values see if it can clear the problem , I have another unit of 3560, I'll swap the dv unit and see what happens also
              that answers my question on where the sensor is, have been trying to understand what makes it detect full for days - thanks

              Comment

              • lowrider
                Technician
                • Nov 2007
                • 38

                #8
                Originally posted by lowrider
                sbarro and wild bill, thanks so much, I'll change the values see if it can clear the problem , I have another unit of 3560, I'll swap the dv unit and see what happens also
                that answers my question on where the sensor is, have been trying to understand what makes it detect full for days - thanks
                thanks so much , I solved so many problems by changing the value of the 05-90 it seems that all the settings were intentionally set high i dont know for whatever reason, i also encountered a defective tdc sensor, I'm almost an expert on solving minor problems already,

                Now I'm encountering a new problem on another machine BD-2860 , its C41, kind of thermistor problem, but I've switched two fusing units and it seems that the problem is with the machine, I hope you can help me how to solve this problem, also the fuser doesn't heat up at all, it shows only one second of warming up, then service call at once

                I also have another problem with another machine BD-4560, its C44, when I turn it on it shows C44, I've switched fuser units also on this machine and the problem is also with the machine, not on the fusing unit, also same case , one second of warming up then call service at once, fuser doesn't heat up also, I hope you can also help me with this problem, thanks a million

                Comment

                • esam ramadan
                  Trusted Tech
                  • Feb 2008
                  • 199

                  #9
                  just replace power supply or sent it to htech for repair it's just bad resitor

                  Comment

                  • dbrownlee
                    Trusted Tech

                    100+ Posts
                    • Sep 2005
                    • 198

                    #10
                    Don't pull the circuit boards. Once the machine throws a fuser error, the error counter must be reset back to "0", for safety's sake. The error counter is in the 08 modes.
                    GO TIGERS!!

                    Comment

                    • lowrider
                      Technician
                      • Nov 2007
                      • 38

                      #11
                      Originally posted by dbrownlee
                      Don't pull the circuit boards. Once the machine throws a fuser error, the error counter must be reset back to "0", for safety's sake. The error counter is in the 08 modes.
                      thanks so much, works just like magic, solved all my machines that have that fuser error, again thanks

                      I encountered another new problem today from another BD-4560, it gets ready, but upon you press print, the machine picks up paper, then it stops, it doesn't go to the next step in feeding, but the machine doesn't says jam, it calls service and the error is C01, main motor, I hope you can help me again with this

                      thanks a million....

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