Toshiba 556 radf double sided copy jams

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  • simonsays
    Technician
    • Aug 2013
    • 95

    #1

    Toshiba 556 radf double sided copy jams

    Ive run in to a real headache with a RADF problem. Feeds fine single sided but when you use the duplex copy after it goes to turn around the paper to scan the second side it jams at the gate i removed the rear cover to make sure the solenoid is working and it is. The gate dont seem to be broken either but the paper seems to stop right at the reverse exit gate anyone run into this before could sure use some insight or direction on this
  • Aethanite
    Service Technician
    • Oct 2012
    • 42

    #2
    Re: Toshiba 556 radf double sided copy jams

    Hi there.

    I know you mentioned the solenoid, how did you test it was working? By just observing it in action or did you do an 03 test? Is the spring still located in the correct position? Has the spring lost any of its flex? Make sure the solenoid is in the correct position being sure to align the edge of the bracket with the markoff line of the frame.

    Also make sure that on the front side of the radf, under the original tray, coming in contact with the exit flap is a little metal plate. It can sometimes get deformed and apply too much/too little pressure and can cause paper to run into the gate when duplexing due to this.

    Thanks!

    Comment

    • simonsays
      Technician
      • Aug 2013
      • 95

      #3
      Re: Toshiba 556 radf double sided copy jams

      Originally posted by Aethanite
      Hi there.

      I know you mentioned the solenoid, how did you test it was working? By just observing it in action or did you do an 03 test? Is the spring still located in the correct position? Has the spring lost any of its flex? Make sure the solenoid is in the correct position being sure to align the edge of the bracket with the markoff line of the frame.

      Also make sure that on the front side of the radf, under the original tray, coming in contact with the exit flap is a little metal plate. It can sometimes get deformed and apply too much/too little pressure and can cause paper to run into the gate when duplexing due to this.

      Thanks!
      Ill check thats thanks for the help

      Comment

      • Mad_Coachman
        Technician

        Site Contributor
        50+ Posts
        • Jan 2009
        • 99

        #4
        Re: Toshiba 556 radf double sided copy jams

        Originally posted by simonsays
        Ive run in to a real headache with a RADF problem. Feeds fine single sided but when you use the duplex copy after it goes to turn around the paper to scan the second side it jams at the gate i removed the rear cover to make sure the solenoid is working and it is. The gate dont seem to be broken either but the paper seems to stop right at the reverse exit gate anyone run into this before could sure use some insight or direction on this
        Check this return spring(item 20). I have seen this get weak and/or deformed.
        Attached Files

        Comment

        • simonsays
          Technician
          • Aug 2013
          • 95

          #5
          Re: Toshiba 556 radf double sided copy jams

          Originally posted by Mad_Coachman
          Check this return spring(item 20). I have seen this get weak and/or deformed.
          I did notice this spring it looked ok but how would you no if if was weak

          Comment

          • Mad_Coachman
            Technician

            Site Contributor
            50+ Posts
            • Jan 2009
            • 99

            #6
            Re: Toshiba 556 radf double sided copy jams

            Originally posted by simonsays
            I did notice this spring it looked ok but how would you no if if was weak
            When you pull that gate you see if it snaps back to it's original position quickly and all the way.

            Comment

            • simonsays
              Technician
              • Aug 2013
              • 95

              #7
              Re: Toshiba 556 radf double sided copy jams

              Originally posted by Mad_Coachman
              When you pull that gate you see if it snaps back to it's original position quickly and all the way.
              ok i will check it out and let you no

              Comment

              • simonsays
                Technician
                • Aug 2013
                • 95

                #8
                Re: Toshiba 556 radf double sided copy jams

                Originally posted by Mad_Coachman
                When you pull that gate you see if it snaps back to it's original position quickly and all the way.
                yes it was the spring thanks so much

                Comment

                • simonsays
                  Technician
                  • Aug 2013
                  • 95

                  #9
                  Re: Toshiba 556 radf double sided copy jams

                  Originally posted by Mad_Coachman
                  Check this return spring(item 20). I have seen this get weak and/or deformed.
                  Yes mr coachman you got it right i used a piece of tape temporarally to give more presure worked like a charm now i have to get one ordered thats nothing you would have would it i hate putting in a emergency order for a 30 cent part. if so im a full line dealer i could get you or trade you any trhing you needed

                  Comment

                  • Aethanite
                    Service Technician
                    • Oct 2012
                    • 42

                    #10
                    Re: Toshiba 556 radf double sided copy jams

                    Originally posted by Aethanite
                    Is the spring still located in the correct position? Has the spring lost any of its flex? Make sure the solenoid is in the correct position being sure to align the edge of the bracket with the markoff line of the frame.
                    I may not have worded myself correctly sorry

                    Comment

                    • simonsays
                      Technician
                      • Aug 2013
                      • 95

                      #11
                      Re: Toshiba 556 radf double sided copy jams

                      Originally posted by Aethanite
                      I may not have worded myself correctly sorry
                      no thats alright it was the spring was not appling enough pressure

                      Comment

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