ES 3510c unresponsive after touching screen

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  • spinbot
    • Jun 2025

    #1

    [Misc] ES 3510c unresponsive after touching screen

    Hey all,

    I have an eStudio 3510c. Boots up fine and will print and copy fine.
    As soon as I touch the touch screen then all the UI stops working.
    The first touch works but then it stops working and all the buttons stop working.

    Even in service modes 05 and 08 the touch screen only works once.
    I have formatted the drive and reapplied a recent firmware (luckily you only have to press the touchscreen once to apply the firmware).

    I have replugged in all the cables into the screen.

    Any other ideas?

    Thanks!
  • ss12
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 289

    #2
    Have you tried 08-692 touch screen calibration?

    Comment

    • b1406
      Technician

      50+ Posts
      • May 2008
      • 51

      #3
      Re: ES 3510c unresponsive after touching screen

      try formatting HDD 0-8 690

      Comment

      • emujo
        Field Supervisor

        2,500+ Posts
        • Jun 2009
        • 3009

        #4
        Re: ES 3510c unresponsive after touching screen

        This machine has been around for quite some time, it may just be the control panel has given up the ghost. Emujo
        If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

        Comment

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