toshiba c3500 says jam

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  • poekeypop
    Technician
    • Feb 2014
    • 16

    #1

    [Jamming] toshiba c3500 says jam

    machine shows jam after running, none found, will not reset unless u shut power off/on, can run again, then shows jam,again. i was told maybe power problem? part of a package i service.
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: toshiba c3500 says jam

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:





    Paul@justmanuals.com

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    • Boogotshot
      Technician

      50+ Posts
      • Jul 2007
      • 61

      #3
      Re: toshiba c3500 says jam

      Sounds like a sensor is flaking out, have you tried doing input/output checks on the machine? Toshiba should show you approximately which sensor it is in most cases.
      sigpic No! we never do that with the copier.

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      • stockman123
        Trusted Tech

        100+ Posts
        • Jan 2014
        • 128

        #4
        Re: toshiba c3500 says jam

        Originally posted by poekeypop
        machine shows jam after running, none found, will not reset unless u shut power off/on, can run again, then shows jam,again. i was told maybe power problem? part of a package i service.
        I would start by looking for a piece of ripped paper holding down a switch or a access door not seated properly where does it say the jam is

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        • canonbundy
          Senior Tech

          500+ Posts
          • Jun 2012
          • 607

          #5
          Re: toshiba c3500 says jam

          Originally posted by poekeypop
          machine shows jam after running, none found, will not reset unless u shut power off/on, can run again, then shows jam,again. i was told maybe power problem? part of a package i service.
          I am guessing an E030 Jam. Check connector to fuser exit sensor and the other end behind the r/h fuser cover, these connectors will seperate from constantly opening & closing the exit flap to remove jams - when rectified do the maintenance, ie clean any toner build up on the metal guide plate also the Sep Claws & make sure all springs are intact.

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