E200 jams, mostly from tray #1, eS6540C

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22927

    #1

    E200 jams, mostly from tray #1, eS6540C

    The bizarre thing about this, is that only tray #1 seemed to jam for me, about every 5 pages. The enduser had a different story: He said that it started out with tray #1, then began to affect tray #2, then tray #3, and not yet tray #4. There were 2 pages of E200 codes on the 9S-106 report, so I have no doubt that it was happening. When I arrived, the enduser had just started a 700 pg print job, which printed flawlessly from tray #2. With the one-way bearing cleaned and oiled, and the vertical path rollers swapped around it jammed around every 35 prints.

    This would be a great time to throw in the Suggested Information template:

    WHAT MANUFACTURER? WHAT MODEL NUMBER?
    <Toshiba e Studio 6540C>

    MACHINE MESSAGE/FAULT/ERROR:
    <E200 jams (paper leaving tray #1 does not reach the registration roller in time), 3.7M prints (3.65M monochrome, 0.05M color)>

    STEPS TO RESOLVE ISSUE :
    <what have you done so far? Cleaned and oiled one-way gear on tray #1 vertical path roller. Swapped vertical path roller and one-way gear between tray #1 & #4. Cleaned and oiled shaft and bushings for vertical path idlers.>
    <what do you think is happening? 1) upper vertical path roller and one-way wear/slip due to drag from the idler pulleys. 2) Idler pulleys resist the driving of the upper vertical path rollers.>
    <what are you going to try next?>

    CURRENT CONDITION/STATE :
    <Fixed. Curiously, since every printed page passes the upper vertical path roller, the jamming should affect all trays equally. Theory: Perhaps the vertical roller just above the affected tray must stop then start to create buckle, whereas the other vertical path rollers just run continuously to pass the paper along. Perhaps it is more difficult to re-start the resisting idlers than to just keep them spinning once they're rotating.>

    ADVANCE SEARCH:
    <what have you read in the manual? Yes.>
    <what have you found in a forum search? Only my own posts on a eS355.>
    <results of Google? Nothing useful.>

    There was visible wear on the vertical path roller (what you might expect from 3.7M prints).

    E200 vertical path rollers.JPG

    There should be no resistance whatsoever from the idlers. They should spin free on bronze bushings.

    E200 vertical path idlers.JPG

    You'll enjoy laying under the door to access these idlers. It's a great time to catch 40 winks while noone is looking. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=
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