I have a Xerox Color 550 with EX560 Fiery. All of a sudden I have no image on the monitor connected to the Fiery. I swapped out two monitors so I guess the problem is the Fiery monitor card. The printer operates normally. I just can't see what's happening or make adjustments or changes as I would if I could see the screen. I do not have a Xerox service contact and have been using a third-party company that now no longer services the 550/EX560. (Too old, they say.)
Questions:
1. Is there someone in Los Angeles who still works on this machine?
2. If I am forced to do this on my own, should I approach troubleshooting and replacing the video card in the EX560 just as I would any other computer?
Questions:
1. Is there someone in Los Angeles who still works on this machine?
2. If I am forced to do this on my own, should I approach troubleshooting and replacing the video card in the EX560 just as I would any other computer?