Work centre 7830 blank display and all lights on

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  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #16
    Re: Work centre 7830 blank display and all lights on

    Since DR got his machine fixed ( different model than yours ) you should have started a NEW thread of your own.. now it will be mixed in with the 7830.

    please review all forum rules.

    giving a break since this was your first post.

    also please do not unearth a thread that was closed two or more years ago.

    Comment

    • lococho

      #17
      Re: Work centre 7830 blank display and all lights on

      please need the image for sd card of xerox workcentre 7855
      thanks

      Comment

      • francod

        #18
        Re: Work centre 7830 blank display and all lights on

        Originally posted by xcopytech
        If you have code 5 and your display is blank (white) then you have to replace SD card and altboot machine.
        what if i have an 8 ???

        Comment

        • weetu
          Technician
          • Jun 2020
          • 12

          #19
          Re: Work centre 7830 blank display and all lights on

          Originally posted by xcopytech
          Just create folder called altboot and put dlm file in.
          7830-35 dlm file and notepad file forced upgrade.
          Dlm file must be in altboot folder.
          You have to buy sd card from xerox.
          First try altboot
          Hi guys,
          I'm pretty sure that the fault is the SD card. Replaced them four times last summer due to thunderstorm power outages.
          The original card will help for sure but there is another solution. Re-program the card.
          Of course one has to get the 4G sized image first.

          When plugged in onto the ESS card the machine overwrites the serial number on the new card and it is gone = take a bit copy of the card in Linux or by some other means, you can always use the clone for re-programming the card.

          THEN use AltBoot and load the software.

          Good luck.

          Comment

          • ThinkPad

            #20
            Re: Work centre 7830 blank display and all lights on

            Hi
            I have the same problem on my WC 7830
            Have anybudy the SD img?

            Comment

            • weetu
              Technician
              • Jun 2020
              • 12

              #21
              Re: Work centre 7830 blank display and all lights on

              Originally posted by ThinkPad
              Hi
              I have the same problem on my WC 7830
              Have anybudy the SD img?
              I do.
              How to get it to you, a shared folder somewhere?

              Comment

              • kopiereronline
                Junior Member
                • Sep 2017
                • 5

                #22
                Re: Work centre 7830 blank display and all lights on

                Originally posted by weetu
                I do.
                How to get it to you, a shared folder somewhere?

                I need it too. Would it be possible that you send it to me over the website wetransfer?
                Thanks in advance.

                Comment

                • sagar copiers

                  #23
                  Re: Work centre 7830 blank display and all lights on

                  Originally posted by xcopytech
                  Check small led display at back side of machine.
                  Post here letter or number which you have on display.
                  No.8

                  Comment

                  • jophuttenhuis
                    Junior Member
                    • Dec 2021
                    • 1

                    #24
                    Re: Work centre 7830 blank display and all lights on

                    Originally posted by Richard.Xerox
                    No need to altboot after replacing SD card. chances are SD card is corrupt instead of faulty so can be re-imaged.

                    PM me your email and i'll send you SD card image for this machine and win32 disk imager, you may need something like minitool partition wizard (free) to format the card first to make it readable by windows. Wouldn't hurt to have a spare card though, 4GB or 8GB will be fine.

                    My machine also shows 5 on the 7-segment display.

                    Does anyone have an SD-card image for an Xerox 7830?

                    Win32 Disk Imager format is fine.
                    Linux dd raw-copy also fine.

                    Comment

                    • rithy
                      Junior Member
                      • Sep 2022
                      • 1

                      #25
                      Re: Work centre 7830 blank display and all lights on

                      Dear members,

                      I also have the same problem as OP.
                      All lights are constantly on but the display is blank (not white, just not on at all)

                      The red number indicator is number 5.

                      The board seems fine are the small fan is running and small leds on board are blinking normal.

                      If you have SD Image in Win32 Disk Imager format
                      I'd be very appreciated for sharing.

                      Thank you!

                      Comment

                      • eng_usama
                        Trusted Tech

                        100+ Posts
                        • Jan 2009
                        • 115

                        #26
                        Re: Work centre 7830 blank display and all lights on

                        Hi guys I wanna ask is sd card from wc7535 same as wc7835?
                        And I replaced card from another machine wc7835 it give me non compatible toner for all color set what I can do ?

                        Comment

                        • xcopytech
                          Service Manager

                          1,000+ Posts
                          • Aug 2006
                          • 1792

                          #27
                          Re: Work centre 7830 blank display and all lights on

                          WC75xx do not have SD card.
                          Check NVM 740-053 and 740-055 to see do you need metered or sold toners

                          Comment

                          • eng_usama
                            Trusted Tech

                            100+ Posts
                            • Jan 2009
                            • 115

                            #28
                            Re: Work centre 7830 blank display and all lights on

                            Thanks for answer but please check attached photo
                            Attached Files

                            Comment

                            • xcopytech
                              Service Manager

                              1,000+ Posts
                              • Aug 2006
                              • 1792

                              #29
                              Re: Work centre 7830 blank display and all lights on

                              Set NVM 616-014 to 4

                              Comment

                              • eng_usama
                                Trusted Tech

                                100+ Posts
                                • Jan 2009
                                • 115

                                #30
                                Re: Work centre 7830 blank display and all lights on

                                thanks for your answer but no difference the machine is same

                                Comment

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