"Current device policy requires a valid signing certificate to process this email"

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  • 24fps
    Noob
    • May 2024
    • 4

    #1

    "Current device policy requires a valid signing certificate to process this email"

    Hello All.

    Requesting information on what could cause the error in title, when using scan to email function. Device is a Xerox VLC7125.

    Background: Issue is isolated to this device only. New setup/install.

    Troubleshooting Done: Known good clone file applied. Verified SMTP and NTP is configured with correct server IPs. Verified encryption and signing is set. Device Cert exists. Attempted to create new.

    Am i missing something in configuration settings? or Could this be firmware issue?
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