Hi all , problem with apeosport II 5010 . Machine couldnt detect A3 paper in tray 2. This is what i ve done to troubleshoot,
1. check paper setting in tray 2.
2. try to use tray 1 on tray 2 with A3 paper - Still couldn.t detect.
3. Use A4 paper on tray 2-print ok n can detect
4.use tray 1 with its original tray and try to put A3 in it -still couldnt detect paper.
may i know what is the fault and what further steps can be taken to troubleshoot?
I have also tried to browse the control panel to see if i can manually assign a3 setting on tray 2 in the control panel - unable to find anything.
thks in advance
1. check paper setting in tray 2.
2. try to use tray 1 on tray 2 with A3 paper - Still couldn.t detect.
3. Use A4 paper on tray 2-print ok n can detect
4.use tray 1 with its original tray and try to put A3 in it -still couldnt detect paper.
may i know what is the fault and what further steps can be taken to troubleshoot?
I have also tried to browse the control panel to see if i can manually assign a3 setting on tray 2 in the control panel - unable to find anything.
thks in advance
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